Here or There? How Configuration of Transnational Teams Impacts Social Capital

  • Julia Katherine Haines
  • Judith S. Olson
  • Gary M. Olson
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8118)


The many challenges of distributed communication and the many challenges of intercultural collaboration have been researched and discussed at length in the literature. What is lacking is a combined approach that looks at both issues of distance and diversity in collaboration. We conducted research in a large, multinational technology company to better understand team configurational factors in transnational work. In this case study, we found that the development of social capital is impacted by whether a person is in their home context or transplanted and their expectations based on that context. This has implications for the development of intellectual capital in the team. We highlight factors in the creation of social capital as well as some mechanisms that may mitigate cultural difference. In addition to bringing into focus the challenges that arise in various configurations, this study contributes to the transnational literature by highlighting the importance of local context in diverse collaborations.


Transnational collaboration team configuration social capital 


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Copyright information

© IFIP International Federation for Information Processing 2013

Authors and Affiliations

  • Julia Katherine Haines
    • 1
  • Judith S. Olson
    • 1
  • Gary M. Olson
    • 1
  1. 1.Donald Bren School of Information and Computer SciencesUniversity of CaliforniaIrvineUSA

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