• Tom In der Rieden
Part of the Management for Professionals book series (MANAGPROF)


This chapter considers the utilization of resources and how it can be measured and improved, since higher utilization rates are the most cost-efficient means of increasing efficiency in IT over the medium term without the need for major investments. The focus lies first and foremost on material assets: The facilities, equipment, hardware, and software used in IT.

Copyright information

© Springer-Verlag Berlin Heidelberg 2014

Authors and Affiliations

  1. 1.T-Systems International GmbHSaarbrückenGermany

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