E-Government – New Challenges Ahead

Abstract

The term “Electronic Government” became a common label Nineties turning a new century. So having been employed for more than a Decade it is the right moment to reflect. So the course of development is sketched recalling some key events and also connecting them with the Linz Institute. Subsequently, some prospects and future developments are considered. One advancement concerns smart and proactive Government with services using cross-border interoperability and identity management. Another field of progress is improving participation. A lot of progress will build on solid trends which add quite specific improvements and synergies to particular issues. In that way four clusters of issues are treated : a)The collaboration part which includes platforms, social media and mobile devices; b) The part of managing the knowledge domain; c)The drafting and modelling part concerning law and policy; d)The decision making part.