Conflict Types and Innovative Work Behavior: Exploring a New Path

  • Rabia Imran
  • Arshad Zaheer
  • Afsheen Fatima
  • Muhammad Asif Khan
Conference paper
Part of the Lecture Notes in Electrical Engineering book series (LNEE, volume 242)


The research was aimed at conceptualizing and empirically testing a path to highlight the interrelationships of conflict types and innovative work behavior. A random sample of 320 managers of telecommunication sector of Pakistan was selected for the study. The conceptual model was empirically tested using Structural Equation Modeling (SEM). The findings reveal positive and significant impact of task conflict on innovative work behavior. Further, it shows the significant positive impact of innovative work behavior on process conflict. There is also a significant and positive impact of process conflict on relationship conflict. This study presents a role model for the strategic managers and practitioners as a guideline to stimulate innovative work behavior through better conflict management.


Innovative work behavior Task conflict Process conflict Relationship conflict 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2014

Authors and Affiliations

  • Rabia Imran
    • 1
  • Arshad Zaheer
    • 2
  • Afsheen Fatima
    • 1
  • Muhammad Asif Khan
    • 3
  1. 1.University Institute of Management SciencesPMAS Arid Agriculture UniversityRawalpindiPakistan
  2. 2.Department of Management SciencesAIR UniversityIslamabadPakistan
  3. 3.Department of Management SciencesInstitute of Business and TechnologyKarachiPakistan

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