An Empirical Research on the Relationship Between Fulfilling Degree of Work Values and Organizational Citizenship Behaviors

Abstract

In this study, we attempted to examine the relationship between fulfilling degree of employee’s work values and organizational citizenship behaviors (OCBs). Many scholars had discussed the influence of employee’s work values on their OCBs from the perspective of individual. However, staff’s behaviors are affected not only by individual factors but also by organizational factors. Therefore we put forward the measurement indicator of “fulfilling degree of work values” in order to probe into the relationship of work values and organizational citizenship behaviors more comprehensively and precisely. In the present research, 529 pairs of employees and their direct supervisors from 36 enterprises were surveyed with the Work Values Inventory and the Chinese Organizational Citizenship Scale. It should be pointed out that items of the fulfilling degree of work values were added to the Work Values Inventory so as to measure the fulfilling extent of the employee’s work values. And the data were analyzed at the individual level using correlation analysis and stepwise regression analysis. The results showed that (1) both the fulfilling degree of capability-developing dimension and status-independence dimension included in work values are significantly related to the five dimension of OCB; (2) status independence dimension of work values has a significant positive impact on the factors of corporation-identity, altruism, individual-initiative and resource-protecting included in OCB. The degree of correlation between work values and OCB declined when using the indicator of “fulfilling degree of work values” compared with the results of previous studies. The results of this study have important implications on research and management.