Abstract
Many consumers only have fuzzy requirement for products, because they are not the experts of the domain who have much experience for products. The system mines explicit attributes and implicit attributes of products from online reviews. Through using semantic analysis technology and building the fuzzy inference rules based on these products attributes, the system can understand the sentiment of the consumers’ review which shows system’s intelligence. The sentiment words of implicit product attributes are expressed by the fuzzy function, which is the foundation of the sentiment calculation. Finally the experiment proves that our recommendation method is effective and the system can satisfy consumers’ requirement.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Liu, B., Hu, M., Cheng, J.: Opinion observer: Analyzing and comparing opinions on the web. In: The 14th International Conference on World Wild Web, Chiba, Japan, pp. 342–351 (2005)
Dave, K., Lawrence, S., Pennock, D.M.: Mining the peanut gallery: Opinion extraction and semantic classification of product reviews. In: 12th International Conference on World Wide Web, Budapest, Hungary, pp. 519–528 (2003)
Popescu, A.M., Etzioni, O.: Extracting product features and opinions from reviews. In: The Conference on Human Language Technology and Empirical Methods in Natural Language Processing, Vancouver, B.C., Canada, pp. 339–346 (2005)
Pang, B., Lee, L.: Opinion mining and sentiment analysis. Foundations and Trends in Information Retrieval 1, 1–135 (2008)
Che, W., Li, Z., Liu, T.: LTP: A Chinese Language Technology Platform. In: 23rd International Conference on Computational Linguistics, Demonstrations, Beijing, China, pp. 13–16 (2010)
Li, S., Ye, Q., Li, Y.: Mining features of products from Chinese customer online reviews. Journal of Management Sciences in China 2, 142–152 (2009)
Somprasersri, G., Lalitrojwong, P.: Mining Feature-Opinion in Online Customer Reviews for Opinion Summarization. Journal of Universal Computer Science 16, 938–955 (2010)
Jaro, M.A.: Probabilistic linkage of large public health data files. Statistics in Medicine 5, 491–498 (1995)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Zhao, N., Wang, QH., Zhong, JF. (2013). Research on Fuzzy Intelligent Recommendation System Based on Consumer Online Reviews. In: Wang, M. (eds) Knowledge Science, Engineering and Management. KSEM 2013. Lecture Notes in Computer Science(), vol 8041. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39787-5_14
Download citation
DOI: https://doi.org/10.1007/978-3-642-39787-5_14
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-39786-8
Online ISBN: 978-3-642-39787-5
eBook Packages: Computer ScienceComputer Science (R0)