Skip to main content
SpringerLink
Log in

The Framework and the Big Ideas of e-Business

  • Chapter
  • First Online:
Handbook of Strategic e-Business Management

Part of the book series: Progress in IS ((PROIS))

  • 6909 Accesses

Abstract

In order to gain an integrated view of e-business (considered synonymous with e-commerce) and the opportunities it offers in the development of organizational strategies, a comprehensive framework of the activities in the field is presented. The 5Cs framework consists of 5 domains. The top three of them, the superstructure, represent the economic and social activities of commerce, collaboration, and communication. The two supporting domains are those of the technological infrastructure: connection and computation. Analyzing the activities within these domains, we identify the ten big ideas that have influenced the development of e-business in a decisive way and that exert continuing influence on the way information systems are used strategically. The identified activities and ideas will serve to innovate in the future development of e-business as a growing component of economic and societal development.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    We shall further refer to this compound as the Web, unless the Internet is being referred to specifically.

References

  • Aljukhadar, M., Senecal, S., & Daoust, C.-E. (2012–2013). Using recommendation agents to cope with information overload. International Journal of Electronic Commerce, 17(2), 41–70.

    Google Scholar 

  • Arazy, O., Nov, O., Patterson, R., & Yeo, L. (2011). Community-based collaboration in Wikipedia: The effects of group functional composition and task conflict on information quality. Journal of Management Information Systems, 27(4), 71–98.

    Article  Google Scholar 

  • Ba, S., Stallaert, J., & Zhang, Z. (2012). Online price dispersion: A game-theoretic perspective and empirical evidence. Information Systems Research, 23(2), 575–592.

    Article  Google Scholar 

  • Bakos, Y. (1998). The emerging role of electronic marketplaces on the internet. Communications of the ACM, 41(8), 35–42.

    Article  Google Scholar 

  • Benkler, Y. (2006). The wealth of networks: How social production transforms markets and freedom. New Haven, CT: Yale University Press.

    Google Scholar 

  • Cacheda, F., Carneiro, V., Fernandez, D., & Formoso, V. (2011). Comparison of collaborative filtering algorithms: limitations of current techniques and proposals for scalable, high-performance recommender systems. ACM Transactions on the Web, 5(1), Article 2.

    Google Scholar 

  • Chesbrough, H. (2006). Open innovation: A new paradigm for understanding industrial innovation. In H. Chesbrough, W. Vanhaverbeke, & J. West (Eds.), Open innovation: Researching a new paradigm (pp. 1–14). Oxford, UK: Oxford University Press.

    Google Scholar 

  • Chevalier, J., & Mayzlin, D. (2006). The effect of word of mouth on sales: Online book reviews. Journal of Marketing Research, 43(3), 345–354.

    Article  Google Scholar 

  • Clemons, E. K., Reddi, S. P., & Row, M. C. (1993). Information technology and the organization of economic activity: The “move to the middle” hypothesis. Journal of Management Information Systems, 10(2), 9–36.

    Google Scholar 

  • Clemons, E. K., Gao, G., & Hitt, L. M. (2006). When online reviews meet hyperdifferentiation: A study of the craft beer industry. Journal of Management Information Systems, 23(2), 149–171.

    Article  Google Scholar 

  • Dellarocas, C., Gao, G., & Narayan, R. (2010). Are consumers more likely to contribute online reviews for hit or niche products. Journal of Management Information Systems, 27(2), 127–158.

    Article  Google Scholar 

  • Granados, N., Gupta, A., & Kauffman, R. J. (2012). Online and offline demand and price elasticities: Evidence from the air travel industry. Information Systems Research, 23(1), 164–181.

    Article  Google Scholar 

  • Hobson, C. (2013). Taking imaging to the cloud. ACR Bulletin, 68(1), 10–12.

    Google Scholar 

  • It keeps growing… and growing, (2012). Harvard Business Review, 90(10), 32–33.

    Google Scholar 

  • Kauffman, R. J., Li, T., & van Heck, E. (2010). Business network-based value creation in electronic commerce. International Journal of Electronic Commerce, 15(1), 113–143.

    Article  Google Scholar 

  • Liang T.-P., & Turban, E. (2011–2012). Introduction to the special issue on social commerce: A research framework for social commerce. International Journal of Electronic Commerce, 16(2), 5-13.

    Google Scholar 

  • Malone, T. W., Benjamin, R. I., & Yates, J. (1987). Electronic markets and electronic hierarchies: Effects of information technology on market structure and corporate strategies. Communications of the ACM, 30(6), 484–497.

    Article  Google Scholar 

  • Muniz, A. T, Jr, & O’Guinn, T. C. (2001). Brand community. Journal of Consumer Research, 27(4), 412–432.

    Article  Google Scholar 

  • Rheingold, H. (1993). The virtual community: Homesteading on the electronic frontier. Reading, Mass.: Addison-Wesley.

    Google Scholar 

  • Roberts, J. A., Hann, I. H., & Slaughter, S. A. (2006). Understanding the motivations, participation, and performance of open source software developers: A longitudinal study of apache projects. Management Science, 52(7), 984–999.

    Article  Google Scholar 

  • Rusli, E. M., & Efrati, A. (2013). Facebook on collision course with Google on Web searches. The Wall Street Journal, A1, A10.

    Google Scholar 

  • Stylianou, A. C., Kumar, R. L., & Robbins, S. S. (2005). Pricing on the internet and in conventional retail channels: A study of over-the-counter pharmaceutical products. International Journal of Electronic Commerce, 10(1), 135–148.

    Google Scholar 

  • von Hippel, E. (2005). Democratizing innovation. Cambridge, Mass.: MIT Press.

    Google Scholar 

  • Wagner, C., & Majchrzak, A. (2006–2007). Enabling customer-centricity using wiki and wiki way. Journal of Management Information Systems, 23(3), 17–43.

    Google Scholar 

  • Williamson, O. (1975). Markets and hierarchies: Analysis and antitrust implications. New York: Free Press.

    Google Scholar 

  • Xiao, B., & Benbasat, I. (2007). E-commerce product recommendation agents: Use, characteristics, and impact. MIS Quarterly, 31(1), 137–209.

    Google Scholar 

  • Zhu, F., & Zhang, X. (2010). Impact of online consumer reviews on sales: The moderating role of product and consumer characteristics. Journal of Marketing, 74(3), 133–148.

    Article  Google Scholar 

  • Zwass, V. (1996). Electronic commerce: structures and issues. International Journal of Electronic Commerce, 1(1), 3–23.

    Google Scholar 

  • Zwass, V. (2003). Electronic commerce and organizational innovation: Aspects and opportunities. International Journal of Electronic Commerce, 7(3), 7–37.

    Google Scholar 

  • Zwass, V. (2010). Co-creation: Toward a taxonomy and an integrated research perspective. International Journal of Electronic Commerce, 15(1), 11–48.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Gregory Olsen Endowed Chair and University Distinguished Professor of Computer Science and MIS, Fairleigh Dickinson University, Teaneck, NJ, USA

    Vladimir Zwass

Authors
  1. Vladimir Zwass
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Vladimir Zwass .

Editor information

Editors and Affiliations

  1. Department of Business Administration, University of Granada, Granada, Spain

    Francisco J. Martínez-López

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer-Verlag Berlin Heidelberg

About this chapter

Cite this chapter

Zwass, V. (2014). The Framework and the Big Ideas of e-Business. In: Martínez-López, F. (eds) Handbook of Strategic e-Business Management. Progress in IS. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39747-9_1

Download citation

Publish with us

Policies and ethics

Search

Navigation