Abstract
We face the task to minimize hours of email-answering for similar questions that were being asked by so-called incoming students, i.e. foreign students that would like to spend some time in our department. We wanted to create an information system that was more intelligent than previous BOTs working on the level of ELIZA, i.e. on the basis of a simple pattern-matching algorithm. Our paper describes the use and implementation of technologies for these steps and discusses pros and cons of our implementation in comparison to alternative solutions, including the vector-space-model, the cosine similarity and web search with n-grams.
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Günther, E., Harriehausen-Mühlbauer, B. (2013). Intelligent Student-Bot for an Interactive Question and Answer User Interface. In: Stephanidis, C. (eds) HCI International 2013 - Posters’ Extended Abstracts. HCI 2013. Communications in Computer and Information Science, vol 374. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39476-8_8
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DOI: https://doi.org/10.1007/978-3-642-39476-8_8
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-39475-1
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