Skip to main content
Download book PDF
View expanded cover

International Conference on Human-Computer Interaction

HCI 2013: HCI International 2013 - Posters’ Extended Abstracts pp 149–153Cite as

Examining the Quality in Use of Web 2.0 Applications: A Three-Dimensional Framework

  • Conference paper

  • 1668 Accesses

Part of the Communications in Computer and Information Science book series (CCIS,volume 373)

Abstract

Quality in use plays an essential role in a wide acceptance of software applications. It includes two complementary concepts: usability and user experience. With an aim to assure the quality in use of websites, researchers have proposed various metrics, but without guidelines for their use. Additionally, research on this topic in the context of Web 2.0 applications is fairly modest. In this paper, we introduce a framework composed of three dimensions related to categories of the quality in use, functions of Web 2.0 applications, and agile software development methods. The proposed framework can be used for the classification of metrics as well as for a sound and systematic evaluation of the quality in use of Web 2.0 applications.

Keywords

  • Web 2.0
  • Quality in Use
  • Evaluation Framework

Download conference paper PDF

References

  1. Abrahamsson, P., Salo, O., Ronkainen, J., Warsta, J.: Agile software development methods - Review and analysis. VTT Publications, Espoo (2002)

    Google Scholar 

  2. Calero, C., Ruiz, J., Piattini, M.: Classifying web metrics using the web quality model. Online Information Review 29(3), 227–248 (2005)

    CrossRef  Google Scholar 

  3. O’Reilly, T.: What is Web 2.0: design patterns and business models for the next generation of software (2005), http://oreilly.com/web2/archive/what-is-web-20.html

  4. Orehovački, T.: Proposal for a Set of Quality Attributes Relevant for Web 2.0 Application Success. In: 32nd International Conference on Information Technology Interfaces, pp. 319–326. IEEE Press, Cavtat (2010)

    Google Scholar 

  5. Orehovački, T.: Development of a Methodology for Evaluating the Quality in Use of Web 2.0 Applications. In: Campos, P., Graham, N., Jorge, J., Nunes, N., Palanque, P., Winckler, M. (eds.) INTERACT 2011, Part IV. LNCS, vol. 6949, pp. 382–385. Springer, Heidelberg (2011)

    CrossRef  Google Scholar 

  6. Orehovački, T.: Perceived Quality of Cloud Based Applications for Collaborative Writing. In: Pokorny, J., et al. (eds.) Information Systems Development – Business Systems and Services: Modeling and Development, pp. 575–586. Springer, Heidelberg (2011)

    Google Scholar 

  7. Orehovački, T., Bubaš, G., Kovačić, A.: Taxonomy of Web 2.0 Applications with Educational Potential. In: Cheal, C., Coughlin, J., Moore, S. (eds.) Transformation in Teaching: Social Media Strategies in Higher Education, pp. 43–72. Informing Science Press, Santa Rosa (2012)

    Google Scholar 

  8. Orehovački, T., Granić, A., Kermek, D.: Exploring the Quality in Use of Web 2.0 Applications: The Case of Mind Mapping Services. In: Harth, A., Koch, N. (eds.) ICWE 2011 Workshops. LNCS, vol. 7059, pp. 266–277. Springer, Heidelberg (2012)

    CrossRef  Google Scholar 

  9. Ramler, R., Weippl, E., Winterer, M., Schwinger, W., Altmann, J.: A Quality-Driven Approach to Web Testing. In: Ibero-american Conference on Web Engineering, ICWE 2002, Santa Fe, vol. 1, pp. 81–95 (2002)

    Google Scholar 

  10. Ruiz, J., Calero, C., Piattini, M.: A three-dimensional web quality model. In: Cueva Lovelle, J.M., Rodríguez, B.M.G., Gayo, J.E.L., del Pueto Paule Ruiz, M., Aguilar, L.J. (eds.) ICWE 2003. LNCS, vol. 2722, pp. 384–385. Springer, Heidelberg (2003)

    CrossRef  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Faculty of Organization and Informatics, University of Zagreb, Pavlinska 2, 42000, Varaždin, Croatia

    Tihomir Orehovački & Dragutin Kermek

  2. Faculty of Science, University of Split, Nikole Tesle 12, 21000, Split, Croatia

    Andrina Granić

Authors
  1. Tihomir Orehovački
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Dragutin Kermek
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Andrina Granić
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Department of Computer Science, University of Crete, GR-71409, Heraklion, Greece

    Constantine Stephanidis

Rights and permissions

Reprints and Permissions

Copyright information

© 2013 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Orehovački, T., Kermek, D., Granić, A. (2013). Examining the Quality in Use of Web 2.0 Applications: A Three-Dimensional Framework. In: Stephanidis, C. (eds) HCI International 2013 - Posters’ Extended Abstracts. HCI 2013. Communications in Computer and Information Science, vol 373. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39473-7_31

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-39473-7_31

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-39472-0

  • Online ISBN: 978-3-642-39473-7

  • eBook Packages: Computer ScienceComputer Science (R0)