Internet Anxiety: Myth or Reality?

  • Santosh Kumar Kalwar
  • Kari Heikkinen
  • Jari Porras
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8008)


The purpose of this paper is to determine if Internet anxiety is a myth or reality using literature, questionnaires, and analysis of the collected data. Results showed that the Internet anxiety phenomenon is mostly reality. By placing strong emphasis on the existent Internet anxiety phenomenon, the HCI community could constructively build effective tools and techniques to mitigate users’ anxiety.


Internet anxiety concept qualitative myth reality 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Santosh Kumar Kalwar
    • 1
  • Kari Heikkinen
    • 1
  • Jari Porras
    • 1
  1. 1.Department of Software Engineering and Information ManagementLappeenranta University of TechnologyLappeenrantaFinland

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