Skip to main content

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 150))

Included in the following conference series:

Abstract

The trend towards cloud-based applications changes the way customers run their businesses, but also the way software is sold and delivered. This affects software ecosystems and the way software vendors interact and manage their partners. In order to explore on the impacts, we conducted a single-case study by examining a globally leading software vendor of both, traditional on-premises software as well as cloud solutions. The study reveals new insights on how the SaaS revolution impacts partner management within software ecosystems from a vendor perspective, for instance that successful cloud partners may not necessarily come from a cloud background.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 49.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Similar content being viewed by others

References

  1. Bosch, J.: From Software Product Lines to Software Ecosystems. In: International Software Product Line Conference, pp. 1–10 (2009)

    Google Scholar 

  2. Campbell, P.R.J., Ain, A., Ahmed, F.: A Three-Dimensional View of Software Ecosystems. In: ECSA, pp. 81–84 (2010)

    Google Scholar 

  3. Ceccagnoli, M., Forman, C.: When Do ISVs Join a Platform Ecosystem? Evidence from the Enterprise Software Industry (2009)

    Google Scholar 

  4. Ceccagnoli, M., Forman, C.: Cocreation of Value in A Platform Ecosystem: The Case of Enterprise Software. MIS Quartely 36(1), 263–290 (2012)

    Google Scholar 

  5. Choudhary, V.: Software as a Service: Implications for Investment in Software Development The Paul Merage School of Business. In: Hawaii International Conference in System Sciences, pp. 1–10 (2007)

    Google Scholar 

  6. Cohen, D., Crabtree, B.: Semi-structured interviews. Qualitative Research Guidelines Project (2006)

    Google Scholar 

  7. Cusumano, M.: Will saas and cloud computing become a new industry platform? In: Software-as-a-Service, pp. 3–13 (2010)

    Google Scholar 

  8. Cusumano, M.: Cloud computing and SaaS as new computing platforms. Communications of the ACM 53(4), 27 (2010)

    Article  Google Scholar 

  9. Drever, E.: Using Semi-Structured Interviews in Small-Scale Research. A Teacher’s Guide. Scottish Council for Research in Education, Edinburgh (2003)

    Google Scholar 

  10. Dubey, A., Wagle, D.: Delivering software as a service. The McKinsey Quartely (2007)

    Google Scholar 

  11. Eisenhardt, M.: Building Theories from Case Study Research. Academy of Management Review 14(4), 532–550 (1989)

    Google Scholar 

  12. Gartner: Software As A Service (2012), http://www.gartner.com/it-glossary/software-as-a-service-saas/

  13. Knight, C., Munro, M., Gold, N., Mohan, A.: Understanding service-oriented software. IEEE Software, 71–77 (2004)

    Google Scholar 

  14. Hilkert, D., Wolf, C.M., Benlian, A., Hess, T.: The “As-a-service”-paradigm and its implications for the software industry – insights from a comparative case study in CRM software ecosystems. In: Tyrväinen, P., Jansen, S., Cusumano, M.A. (eds.) ICSOB 2010. LNBIP, vol. 51, pp. 125–137. Springer, Heidelberg (2010)

    Chapter  Google Scholar 

  15. Iansiti, M., Levien, R.: Strategy as Ecology. Havard Business Review (2004)

    Google Scholar 

  16. Integrating legacy Software into a Service oriented Architecture. In: Proceedings of the Conference on Software Maintenance and Reengineering, no. 3-14. IEEE Computer Society (2006)

    Google Scholar 

  17. Jansen, S., Brinkkemper, S., Finkelstein, A.: Business Network Management as a Survival Strategy: A Tale of Two Software Ecosystems. In: International Workshop on Software Ecosystems, no. 2, pp. 34–48 (2009)

    Google Scholar 

  18. Jansen, S., Finkelstein, A., Brinkkemper, S.: A sense of community: A research agenda for software ecosystems. In: 2009 31st International Conference on Software Engineering - Companion Volume, pp. 187–190 (2009)

    Google Scholar 

  19. Kim, W., Korea, S.: Cloud Computing: Today and Tomorrow. Journal of Object Technology 8(1), 65–72 (2009)

    Article  Google Scholar 

  20. Kittlaus, H., Clough, P.: Software Product Management and Pricing: Key Success Factors for Software Organizations. Springer (2009)

    Google Scholar 

  21. Kude, T., Dibbern, J., Heinzl, A.: Why Do Complementors Participate? An Analysis of Partnership Networks in the Enterprise Software Industry. IEEE Transactions on Engineering Management 59(2), 250–265 (2012)

    Article  Google Scholar 

  22. Lacity, M., Solomon, S., Yan, A., Willcocks, L.: Business process outsourcing studies: a critical review and research directions. Journal of information technology 26(4), 221–258 (2011)

    Article  Google Scholar 

  23. Mohr, J., Spekman, R.: Charactersitics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques. Strategic Management Journal 15, 135–152 (1994)

    Article  Google Scholar 

  24. Nordström, H.: Evaluating the Software as a Service Business Model: From CPU Time-Sharing to Online Innovation Sharing. In: IADIS International Conference e-Society, no. 2000, pp. 177–186 (2005)

    Google Scholar 

  25. Papazoglou, M.P.: Service -Oriented Computing: Concepts, Characteristics and Directions. In: International Conference on Web Information Systems Engineering (2003)

    Google Scholar 

  26. Stuckenberg, S., Fielt, E.: The Impact of Software-as-a-Service on Business Models of Leading Software Vendors: Experiences From Three Exploratory Case Studies. Association for Information Systems (2011)

    Google Scholar 

  27. Sun, W., Zhang, X., Guo, C.J., Sun, P., Su, H.: Software as a Service: Configuration and Customization Perspectives. In: 2008 IEEE Congress on Services Part II (services-2 2008), pp. 18–25 (2008)

    Google Scholar 

  28. Tuten, T.L., Urban, D.J.: An Expanded Model of Partnership Formation and Success. Industrial Marketing Management 164, 149–164 (2001)

    Article  Google Scholar 

  29. Wilhite, S.E.: A View of Cloud Computing. HDA now / Hawaii Dental Association, 12 (2012)

    Google Scholar 

  30. Xin, M., Levina, N.: Software-as-a-Service Model: Elaborating Client-side Adoption Factors. In: The 29th International Conference on Information Systems, pp. 1–12 (2008)

    Google Scholar 

  31. Yin, R.K.: Case Study Research: Design and Methods, 3rd edn. SAGE Publications (2003)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Schütz, S.W., Kude, T., Popp, K.M. (2013). The Impact of Software-as-a-Service on Software Ecosystems. In: Herzwurm, G., Margaria, T. (eds) Software Business. From Physical Products to Software Services and Solutions. ICSOB 2013. Lecture Notes in Business Information Processing, vol 150. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39336-5_13

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-39336-5_13

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-39335-8

  • Online ISBN: 978-3-642-39336-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics