Abstract
This paper aims to analyze the characteristics and metrics of emergency logistics to public sector organizations, in order to manage emergency logistics more efficiently and effectively. Based on analyzing the characteristics of emergency logistics management for incidents and reviewing past practices, it applies integrated supply chain management theories to the performance assessment, and sets up a three tiers’ index system with 39 indicators, involving reliability, agility, flexibility, and cost-effectiveness in the first tier as goals, to assess the all-round performance of emergency logistics management. Then it combines hierarchy analysis process (HAP) and fuzzy comprehensive evaluation into the performance metrics. Also, it explains the results of the reliability evaluation of emergency logistics supply chain management, taking the Wenchuan earthquake incident as an example. By this performance assessment index system, some specific problems in emergency logistics management, such as operation coordination, supply chain links, and information communication, could be found and measured.
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Feng, Sj., Wang, M., Feng, Hc., Shen, Aq., Yang, My. (2013). Emergency Logistics Management of Public Sector Organizations Treating Incident. In: Qi, E., Shen, J., Dou, R. (eds) International Asia Conference on Industrial Engineering and Management Innovation (IEMI2012) Proceedings. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38445-5_151
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DOI: https://doi.org/10.1007/978-3-642-38445-5_151
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