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Research on the Performance Evaluation of Enterprise Knowledge Management Within Clusters Based on BSC

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Abstract

After analyzing the feature and concept of industry cluster and simply summarizing the application of BSC on the performance evaluation of enterprise knowledge management, we explore the application of BSC on the performance evaluation of enterprise knowledge management inner industry cluster from the perspective of improving industry cluster competitive and put forward a the performance evaluation of enterprise knowledge management system combining industry and the feature of BSC. The results in this study will provide a new and effective method for the performance evaluation of enterprise knowledge management within clusters.

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Acknowledgments

This research was partially supported by “The National Natural Science Foundation of China” (Project. No: 71073012, 71171021) and “Academic Human Resources Development in Institutions of Higher Learning Under the Jurisdiction of Beijing Municipality High-level personnel project” (Project. No: PHR20110514). The authors would like to thank the anonymous referees for their helpful comment on the early draft of the paper.

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Correspondence to Guang-ling Li .

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Li, Gl., Liu, Y. (2013). Research on the Performance Evaluation of Enterprise Knowledge Management Within Clusters Based on BSC. In: Qi, E., Shen, J., Dou, R. (eds) The 19th International Conference on Industrial Engineering and Engineering Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38427-1_26

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