Abstract
To determine actual attitudes and practices of those in the Future Internet industry towards user involvement, delegates at the 2012 FIA participated in a focus group and a survey. Continuous user involvement is highly valued and expected to maximise the societal benefits of FI applications. However, just over half of the FI projects apply a user-centred approach, and a large number of survey respondents admitted to being not very knowledgeable about standard user-centred design tools or techniques.
Keywords
- Future Internet
- user involvement
- user-centred design tools
- SESERV
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References
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Oostveen, AM., Meyer, E.T., Pickering, B. (2013). User Involvement in Future Internet Projects. In: Galis, A., Gavras, A. (eds) The Future Internet. FIA 2013. Lecture Notes in Computer Science, vol 7858. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38082-2_25
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DOI: https://doi.org/10.1007/978-3-642-38082-2_25
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