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Latest Developments of WADE to Support User-Centric Business Processes

  • Federico Bergenti
  • Giovanni Caire
  • Danilo Gotta
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7784)

Abstract

In this paper we present the latest developments of WADE (Workflows and Agents Development Environment) that provide concrete support for a better realization of the innovative paradigm of agent-based BPM (Business Process Management). First, we review and critique the basic ideas behind agent-based BPM and we focus on its innovative characteristics with respect to traditional BPM. Then, we describe the most recent developments of WADE that are intended to enhance its agent-based runtime platform by providing improved non-functional features and a better integration with the external software systems. Finally, we discuss the new functionality that WADE offers to enable the rapid and effective realization of user-centric business processes, i.e., business processes that are tightly integrated with the work of users and that are mainly driven by user interactions. Such processes are met frequently in practice and WADE seamlessly accommodates Web and Android users by means of dedicated views. We conclude this paper with a brief overview of notable mission-critical applications that are already using WADE and its new features.

Keywords

Agent-based BPM user-centric business processes WADE 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Federico Bergenti
    • 1
  • Giovanni Caire
    • 2
  • Danilo Gotta
    • 2
  1. 1.Università degli Studi di ParmaParmaItaly
  2. 2.Telecom Italia S.p.A.TorinoItaly

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