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Measuring the Success of E-Justice. A Validation of the DeLone and McLean Model

Chapter
Part of the Lecture Notes in Information Systems and Organisation book series (LNISO, volume 2)

Abstract

The aim of this chapter is to develop a research model to assess the success of e-justice applications in the Judicial System. Judicial System has been characterized by considerable investments in ICTs in order to improve court’s efficiency and effectiveness. Despite these investments, court performances did not increase and little research has been conducted to understand the reasons. Our research model adapts the DeLone and McLean’s IS success model and provides an useful contribute to understanding e-justice success.

Keywords

E-justice success IS success Judicial System 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Rocco Agrifoglio
    • 1
  • Luigi Lepore
    • 1
  • Concetta Metallo
    • 1
  1. 1.Department of ManagementParthenope UniversityNaplesItaly

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