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Knowledge Management Systems and Intellectual Capital Measurement in Portuguese Organizations: A Case Study

Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 206)

Abstract

This paper presents the results of an exploratory study on knowledge management in Portuguese organizations. The study was based on a survey sent to one hundred of the main Portuguese organizations, in order to know their current practices relating knowledge management systems (KMS) usage and intellectual capital (IC) measurement. With this study, we attempted to understand what are the main tools used to support KM processes and activities in the organizations, and what metrics are pointed by organizations to measure their knowledge assets.

Keywords

knowledge management systems intellectual capital intangible assets metrics 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  1. 1.KMILT Research GroupESEIG, Polytechnic Institute of PortoPortoPortugal

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