Abstract
This document is a review of the burgeoning literature on the utilisation of AmI (Ambient Intelligence) technology in two contexts: providing support and enhancing crowd evacuation during emergencies and improving traffic management.
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In fact, this sometimes rendered the choice of publications to be included in this review problematic. In part, the fact that the review contains important amounts of research led by SOCIONICAL partners is an effect of their more frequent, explicit utilisation of the term ‘AmI’. In the absence of this term, we opted for a somewhat conservative view, including only those publications in which the connection to AmI is obvious.
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Although the study of abnormal crowd behaviour is not limited to emergencies, but rather, touches upon other subjects such as surveillance (see e.g. [42]).
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A number of the articles we mention below are reviewed in more detail in Silveira Jacques Junior et al. [69].
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Google Lat Long Blog: Arterial traffic available on Google Maps. http://google-latlong.blogspot.com/2009/08/arterial-traffic-available-on-google.html (2009).
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Mitleton-Kelly, E., Deschenaux, I., Maag, C., Fullerton, M., Celikkaya, N. (2013). Enhancing Crowd Evacuation and Traffic Management Through AmI Technologies: A Review of the Literature. In: Mitleton-Kelly, E. (eds) Co-evolution of Intelligent Socio-technical Systems. Understanding Complex Systems. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-36614-7_2
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