Adoption of Standard ERP Solution in Health Care Sector: Is SAP ERP All-in-One Capable to Meet Specific Requirements?

  • Adnan Kraljić
  • Tarik Kraljić
  • Denis Delismajlović
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 139)

Abstract

Objective of this experience report is to address specific issues regarding standard SAP ERP implementation in a medical institution. Target Company is a state owned health care institution from Bosnia and Herzegovina. Report will treat selected issues which could trouble standard SAP ERP implementation trough predefined ERP implementation methodology for SAP ERP. This report presents observations/remarks based on experience of authors in particular SAP ERP implementation project in health care institution. Author’s goal is to provide useful insight into “real life” standard ERP implementation and problems that arise. Also, it should provide useful information for all stakeholders involved in the process of ERP implementation in public health care sector.

Keywords

SAP ERP All-in-One Health care information systems Inventory management Health care billing system 

References

  1. 1.
  2. 2.
    WHO: The Anatomical Therapeutic Chemical Classification System with Defined Daily Doses (ATC/DDD), http://www.who.int/classifications/atcddd/en/
  3. 3.
    Anatomical Therapeutic Chemical Classification System, http://en.wikipedia.org/wiki/Anatomical_Therapeutic_Chemical_Classification_System

Copyright information

© IFIP International Federation for Information Processing 2013

Authors and Affiliations

  • Adnan Kraljić
    • 1
  • Tarik Kraljić
    • 1
  • Denis Delismajlović
    • 1
  1. 1.International Burch UniversityBosnia and Herzegovina

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