Effect of ERP Implementation on the Company Efficiency – A Macedonian CASE

  • Jan Devos
  • Jasmina Rajcanovska
  • Hendrik Van Landeghem
  • Dirk Deschoolmeester
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 139)


Enterprise Resource Planning (ERP) is slowly find its place in many organizations in Macedonia. The primary goal of an ERP implementation is managing and coordinating all resources, information, and business processes from shared data stores. This paper elaborates on an ERP solution implementation in the Macedonian production sector and the effect it has on the company efficiency. A case study was conducted in a small or medium-sized manufacturing company in Macedonia during a period of seven years and compared to empirical findings of ERP systems implementations in developed countries. Findings show almost similar results. ERP systems implementations require time, money and management commitment and the effect to improve efficiency is embryonic. However it was also noticed that ERP system implementation helps in the transformation of the ownership of the company and in establishing better market competitiveness.


ERP systems case study implementation SME developing countries 


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Copyright information

© IFIP International Federation for Information Processing 2013

Authors and Affiliations

  • Jan Devos
    • 1
  • Jasmina Rajcanovska
    • 1
  • Hendrik Van Landeghem
    • 2
  • Dirk Deschoolmeester
    • 3
  1. 1.ELIT LabUniversity College West Flanders, Ghent University AssociationKortrijkBelgium
  2. 2.ZwijnaardeBelgium
  3. 3.GentBelgium

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