Skip to main content
SpringerLink
Log in

Investigating the Process of Process Modeling with Eye Movement Analysis

(Full Paper)

  • Conference paper
Business Process Management Workshops (BPM 2012)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 132))

Included in the following conference series:

Abstract

Research on quality issues of business process models has recently begun to explore the process of creating process models by analyzing the modeler’s interactions with the modeling environment. In this paper we aim to complement previous insights on the modeler’s modeling behavior with data gathered by tracking the modeler’s eye movements when engaged in the act of modeling. We present preliminary results and outline directions for future research to triangulate toward a more comprehensive understanding of the process of process modeling. We believe that combining different views on the process of process modeling constitutes another building block in understanding this process that will ultimately enable us to support modelers in creating better process models.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Kock, N., Verville, J., Danesh-Pajou, A., DeLuca, D.: Communication flow orientation in business process modeling and its effect on redesign success: results from a field study. DSS 46(2), 562–575 (2009)

    Google Scholar 

  2. Mendling, J.: Metrics for Process Models: Empirical Foundations of Verification, Error Prediction, and Guidelines for Correctness. Springer (2008)

    Google Scholar 

  3. Van der Aalst, W., Ter Hofstede, A.: Verification of workflow task structures: A petri-net-baset approach. IS 25, 43–69 (2000)

    MATH  Google Scholar 

  4. Moody, D.L.: The “Physics” of Notations: Toward a Scientific Basis for Constructing Visual Notations in Software Engineering. IEEE Trans. Software Eng. 35, 756–779 (2009)

    Article  Google Scholar 

  5. Soffer, P., Kaner, M., Wand, Y.: Towards Understanding the Process of Process Modeling: Theoretical and Empirical Considerations. In: Daniel, F., Barkaoui, K., Dustdar, S. (eds.) BPM 2011 Workshops, Part I. LNBIP, vol. 99, pp. 357–369. Springer, Heidelberg (2012)

    Chapter  Google Scholar 

  6. Pinggera, J., Zugal, S., Weidlich, M., Fahland, D., Weber, B., Mendling, J., Reijers, H.A.: Tracing the Process of Process Modeling with Modeling Phase Diagrams. In: Daniel, F., Barkaoui, K., Dustdar, S. (eds.) BPM 2011 Workshops, Part I. LNBIP, vol. 99, pp. 370–382. Springer, Heidelberg (2012)

    Chapter  Google Scholar 

  7. Pinggera, J., Soffer, P., Zugal, S., Weber, B., Weidlich, M., Fahland, D., Reijers, H.A., Mendling, J.: Modeling Styles in Business Process Modeling. In: Bider, I., Halpin, T., Krogstie, J., Nurcan, S., Proper, E., Schmidt, R., Soffer, P., Wrycza, S. (eds.) BPMDS 2012 and EMMSAD 2012. LNBIP, vol. 113, pp. 151–166. Springer, Heidelberg (2012)

    Chapter  Google Scholar 

  8. Claes, J., Vanderfeesten, I., Reijers, H.A., Pinggera, J., Weidlich, M., Zugal, S., Fahland, D., Weber, B., Mendling, J., Poels, G.: Tying Process Model Quality to the Modeling Process: The Impact of Structuring, Movement, and Speed. In: Barros, A., Gal, A., Kindler, E. (eds.) BPM 2012. LNCS, vol. 7481, pp. 33–48. Springer, Heidelberg (2012)

    Chapter  Google Scholar 

  9. Hoppenbrouwers, S.J.B.A., Proper, H.A(E.), van der Weide, T.P.: A Fundamental View on the Process of Conceptual Modeling. In: Delcambre, L.M.L., Kop, C., Mayr, H.C., Mylopoulos, J., Pastor, Ó. (eds.) ER 2005. LNCS, vol. 3716, pp. 128–143. Springer, Heidelberg (2005)

    Chapter  Google Scholar 

  10. Newell, A., Simon, H.: Human problem Solving. Prentice Hall (1972)

    Google Scholar 

  11. Petre, M.: Why Looking Isn’t Always Seeing: Readership Skills and Graphical Programming. Commun. ACM, 33–44 (1995)

    Google Scholar 

  12. Pinggera, J., Zugal, S., Weber, B.: Investigating the process of process modeling with cheetah experimental platform. In: Proc. ER-POIS 2010, pp. 13–18 (2010)

    Google Scholar 

  13. Posner, M.I.: Attention in cognitive neuroscience. In: The Cognitive Neurosciences, pp. 615–624. MIT Press (1995)

    Google Scholar 

  14. Jacob, R.J.K., Karn, K.S.: Eye Tracking in Human-Computer Interaction and Usability Research: Ready to Deliver the Promises. In: The Mind’s Eye. Cognitive and Applied Aspects of Eye Movement Research, pp. 573–603. Elsevier (2003)

    Google Scholar 

  15. Furtner, M., Sachse, P.: The psychology of eye-hand coordination in human computer interaction. In: Proc. HCI 2008, pp. 144–149 (2008)

    Google Scholar 

  16. Rauthmann, J.F., Seubert, C.T., Sachse, P., Furtner, M.: Eyes as windows to the soul: Gazing behavior is related to personality. Journal of Research in Personality 46, 147–156 (2012)

    Article  Google Scholar 

  17. Wolfseher, T., Furtner, M., Sachse, P.: Die Auswirkung auditiver Ablenkung auf die visuelle Informationsverarbeitung. In: Reflexionen und Visionen der Mensch-Maschine-Interaktion - Aus der Vergangenheit lernen, Zukunft gestalten, pp. 393–396. VDI Verlag (2011)

    Google Scholar 

  18. van der Aalst, W., ter Hofstede, A., Kiepuszewski, B., Barros, A.: Workflow patterns. Distributed and Parallel Databases 14, 5–51 (2003)

    Article  Google Scholar 

  19. Crapo, A.W., Waisel, L.B., Wallace, W.A., Willemain, T.R.: Visualization and the process of modeling: a cognitive-theoretic view. In: Proc. KDD 2000, pp. 218–226 (2000)

    Google Scholar 

  20. Ohno, T., Mukawa, N., Yoshikawa, A.: Freegaze: A gaze tracking system for everyday gaze interaction. In: Proc. ETRA 2002, pp. 125–132 (2002)

    Google Scholar 

  21. Mendling, J., Reijers, H.A., Cardoso, J.: What Makes Process Models Understandable? In: Alonso, G., Dadam, P., Rosemann, M. (eds.) BPM 2007. LNCS, vol. 4714, pp. 48–63. Springer, Heidelberg (2007)

    Chapter  Google Scholar 

  22. Furtner, M., Rauthmann, J.F., Sachse, P.: Investigating word class effects in first and second languages. Perceptual and Motor Skills 113, 87–97 (2011)

    Article  Google Scholar 

  23. Unema, P., Rötting, M.: Differences in eye movements and mental workload between experienced and inexperienced drivers. In: Visual Search, pp. 193–202. Taylor & Francis (1990)

    Google Scholar 

  24. Reijers, H.A., Mendling, J.: A Study into the Factors that Influence the Understandability of Business Process Models. SMCA Part A 41, 449–462 (2011)

    Google Scholar 

  25. Krogstie, J., Sindre, G., Jørgensen, H.: Process models representing knowledge for action: a revised quality framework. EJIS 15, 91–102 (2006)

    Google Scholar 

  26. Becker, J., Rosemann, M., von Uthmann, C.: Guidelines of Business Process Modeling. In: van der Aalst, W.M.P., Desel, J., Oberweis, A. (eds.) Business Process Management. LNCS, vol. 1806, pp. 30–49. Springer, Heidelberg (2000)

    Chapter  Google Scholar 

  27. Mendling, J., Reijers, H.A., van der Aalst, W.M.P.: Seven process modeling guidelines (7pmg). Information & Software Technology 52, 127–136 (2010)

    Article  Google Scholar 

  28. Rittgen, P.: Negotiating Models. In: Krogstie, J., Opdahl, A.L., Sindre, G. (eds.) CAiSE 2007. LNCS, vol. 4495, pp. 561–573. Springer, Heidelberg (2007)

    Chapter  Google Scholar 

  29. Cepeda Porras, G., Guéhéneuc, Y.G.: An empirical study on the efficiency of different design pattern representations in uml class diagrams. Empirical Software Engineering 15, 493–522 (2010)

    Article  Google Scholar 

  30. Nordbotten, J.C., Crosby, M.E.: The effect of graphic style on data model interpretation. Information Systems Journal 9, 139–155 (1999)

    Article  Google Scholar 

  31. Hogrebe, F., Gehrke, N., Nüttgens, M.: Eye Tracking Experiments in Business Process Modeling: Agenda Setting and Proof of Concept. In: Proc. EMISA 2011, pp. 183–188 (2011)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Computer Science, University of Innsbruck, Austria

    Jakob Pinggera, Stefan Zugal & Barbara Weber

  2. Department of Psychology, University of Innsbruck, Austria

    Marco Furtner, Markus Martini, Pierre Sachse & Katharina Reiter

Authors
  1. Jakob Pinggera
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Marco Furtner
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Markus Martini
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Pierre Sachse
    View author publications

    You can also search for this author in PubMed Google Scholar

  5. Katharina Reiter
    View author publications

    You can also search for this author in PubMed Google Scholar

  6. Stefan Zugal
    View author publications

    You can also search for this author in PubMed Google Scholar

  7. Barbara Weber
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Queensland University of Technology, Brisbane, QLD, Australia

    Marcello La Rosa

  2. University of Haifa, Haifa, Israel

    Pnina Soffer

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Pinggera, J. et al. (2013). Investigating the Process of Process Modeling with Eye Movement Analysis. In: La Rosa, M., Soffer, P. (eds) Business Process Management Workshops. BPM 2012. Lecture Notes in Business Information Processing, vol 132. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-36285-9_46

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-36285-9_46

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-36284-2

  • Online ISBN: 978-3-642-36285-9

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation