Abstract
This paper presents the prototype of a knowledge sharing environment dedicated to Service Science development and dissemination. This proposed concept model of the Service Science Knowledge Environment (SS-KE) can be developed on three directions, i.e. research, education and business alliances. The paper emphasize the way in which value co-creation can profit from semantic-driven social software, taking into consideration the case of educational services delivered in the cloud. It approaches conception and development of an open, collaborative, interactive environment to gather around universities, industry, governmental agencies and European institutions in order to foster service innovation by means of a) information, b) proves and c) technological transfer of the research results aiming at developing sustainable service systems solutions. In this respect, a specification proposal for a collaborative service process based on co-creation of value between educational service providers and consumers is presented. As current ICT state-of-the-art allows creating new services and business services connected to the traditional manufacturing and business domains, the paper presents a perspective on manufacturing servitization processes. In the Internet of Services (IoS) perspective, the proposed approach delivers a vision on using cloud to help research and education to become global by improving front-end applications for educational services, such that technology would encourage individual learning, make learning global at the same time and enable global collaboration both in education and research.
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Dragoicea, M., Borangiu, T. (2013). A Service Science Knowledge Environment in the Cloud. In: Borangiu, T., Thomas, A., Trentesaux, D. (eds) Service Orientation in Holonic and Multi Agent Manufacturing and Robotics. Studies in Computational Intelligence, vol 472. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-35852-4_15
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DOI: https://doi.org/10.1007/978-3-642-35852-4_15
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