Integrated-Multi-Layered Information Systems in Engineer-to-Order Multinational Business Processes: Managerial, Accounting and Organizational Aspects

  • Katia CorsiEmail author
  • Daniele Rizzo
  • Sara Trucco
Part of the Lecture Notes in Information Systems and Organisation book series (LNISO, volume 3)


This chapter analyzes the contribution of an integrated Information System (IS) to manage processes in an electromechanical multinational company operating in engineer-to-order businesses (ETO-MC). According to literature, ETO business is characterized by dynamic, uncertainty and complexity with special managerial and informational requirements, mainly linked to specific features that distinguish ETO businesses from repetitive manufacturers. The IT integrated application could be an appropriate solution to satisfy the special needs in this context, but in literature there are few contributions about it. The aim of this work is, through a case study, to highlight the possibility of integrated IT solution to better address uncertainty and complexity of an ETO-MC, by providing increased reliability of data, availability on demand and real-time of information, and facilitating creation and development of global knowledge database. Finally this chapter attempts to propose a general model to optimize the implementation of integrated IT solution, and to highlight its managerial, organizational and accounting impacts.


Engineer-to-order  Information system Accounting  Large organization  


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© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  1. 1.Economic and Management Sciences DepartmentUniversity of SassariSassariItaly
  2. 2.Practitioner Electronic EngineeringPadovaItaly
  3. 3.Department of Economics and ManagementUniversity of PisaPisaItaly

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