Skip to main content
SpringerLink
Log in

Die Messung des Glücks von Arbeitnehmern im Rahmen von Mitarbeiterbefragungen

  • Chapter
  • First Online:
Handbuch Mitarbeiterbefragung

  • 42k Accesses

Zusammenfassung

Der wesentliche Schlüssel zur Produktivität von Arbeitnehmern ist das individuelle Glück – ein Konstrukt des subjektiven Wohlergehens – und nicht die Arbeitszufriedenheit. Daraus erwächst das Desiderat, den Parameter des subjektiven Wohlergehens in die Analysen von organisationalen Kennzahlen aufzunehmen. Es ist zielführend über eine Mitarbeiterbefragung hinaus, die das Glück von Arbeitnehmern erfasst, das Glück bzw. das subjektive Wohlergehen als feste Kennzahl in einer unternehmerischen Organisation zu verankern und die entsprechende Akzeptanz dafür zu schaffen. Glück wird zunehmend zu einer gesellschaftlich, politisch und ökonomisch anerkannten Zielgröße. Als Konsequenz ist es für die Unternehmen notwendig, das Bewusstsein zu besitzen, dass zum Unternehmenserfolg nicht allein das Erreichen bestimmter ökonomischer Zielvorgaben, sondern auch die nachhaltige Realisierung sozialer Zielsetzungen von entscheidender Bedeutung ist.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 69.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 89.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Literatur

  • Andrews, F. M. (1991): Stability and Change in Levels and Structure of Subjective Well- Being: USA 1972 and 1988, in: Social Indicators Research, 25, S. 1-30.

    Google Scholar 

  • Argyle, M. (1999): Causes and Correlates of happiness. In D. Kahneman, E. Diener, / N. Schwarz (Hrsg.), Well-being: The foundations of hedonic psychology. New York. S. 353-373.

    Google Scholar 

  • Balatsky , G. / Diener, E. (1993): Subjective well-being among Russian students, in: Social Indicators Research, 28 (3), S. 225-243.

    Article  Google Scholar 

  • Bowling, N. A. (2007): Is the job satisfaction – job performance relationship spurious? A meta-analytic examination, in: Journal of Vocational Behavior, 71 (2), S. 167-185.

    Article  Google Scholar 

  • Bowling , N. A. / Eschleman, K. J. / Wang, Q. (2010): A meta-analytic examination of the relationship between job satisfaction and subjective well-being, in: Journal of Occupational and Organizational Psychology, 83 (4), S. 915–934.

    Article  Google Scholar 

  • Chacko, T. I. (1983): Job and life satisfactions: a causal analysis of their relationships, in: Academy of Management Journal, 26 (1), S. 163-169.

    Article  Google Scholar 

  • Clark , A. E. / Georgellis, Y. / Lucas, R. E. / Diener, E. (2004): Unemployment alters the set point for life satisfaction, in: Psychological Science, 15 (1), S. 8–13.

    Article  Google Scholar 

  • Costa , P. T. / McCrae, R. R . (1984): Personality as a lifelong determinant of well being. In C. Malatesta, / C. Izard (Hrsg.), Affective Processes in Adult Development and Aging. Beverly Hills. S. 141-157.

    Google Scholar 

  • Crooker , K. J. / Near, J. P . (1998): Happiness and Satisfaction: Measures of Affect and Cognition? In: Social Indicators Research, 44 (2), S. 194-224.

    Article  Google Scholar 

  • Cropanzano , R. / Wright, T. A . (1999): A five-year study of the relationship between wellbeing and performance, in: Journal of Consulting Psychology, 51 (4), S. 252-265.

    Article  Google Scholar 

  • Cropanzano , R. / Wright, T. A . (2001): When a „happy” worker is a „productive” worker: A review and further refinement of the happy-productive worker thesis, in: Consulting Psychology Journal: Practice and Research, 53 (3), S. 182-199.

    Article  Google Scholar 

  • Deci , E. L. / Ryan, R. M . (2000): The „what” and „why” of goal pursuits: Human needs and the self-determination of behavior, in: Psychological Inquiry, 11 (4), S. 227-268.

    Article  Google Scholar 

  • Diener, E. (1984): Subjective well-being, in: Psychological Bulletin, 95 (3), S. 542-757.

    Article  Google Scholar 

  • Diener, E. (2000): Subjective Well-Being: The Science of Happiness and a Proposal for a National Index, in: American Psychologist, 55 (1), S. 34–43.

    Article  Google Scholar 

  • Diener , E. / Diener, M. (1995): Cross-cultural correlates of life satisfaction and self-esteem, in: Journal of Personality and Social Psychology, 68 (4), S. 653-663.

    Article  Google Scholar 

  • Diener , E. / Diener, C. (1996): Most people are happy, in: Psychological Science, 7 (3), S. 181-184.

    Article  Google Scholar 

  • Diener , E. / Lucas, R. (1999): Personality and subjective well-being. In D. Kahneman, E. Diener, & N. Schwarz (Hrsg.), Well-being: The foundations of Hedonic Psychology. New York. S. 213-229.

    Google Scholar 

  • Diener , E. / Lucas, R. E . (2000): Subjective Emotional Well-Being. In: M. Lewis, / J. M. Haviland (Hrsg.), Handbook of Emotions. New York. S. 325-337.

    Google Scholar 

  • Diener , D. / Oishi, S. / Lucas, R. E . (2003): Personality, Culture, and Subjective Well-being: Emotional and Cognitive Evaluations of Life, in: Annual Review of Psychology, 54, S. 403-425.

    Article  Google Scholar 

  • Diener , E. / Sandvik, E. / Pavot, W. / Gallagher, D. (1991): Response artifacts in the measurement of subjective well-being, in: Social Indicators Research, 24 (1), S. 35-56.

    Article  Google Scholar 

  • Diener , E. / Suh, E. M. / Lucas, R. E. / Smith, H. L . (1999): Subjective Well-Being: Three Decades of Progress, in: Psychological Bulletin, 125 (2), S. 276-302.

    Article  Google Scholar 

  • Easterlin, R. A. (1974): Does Economic Growth Improve the Human Lot? Some Empirical Evidence. In: P. A. David, / M. W. Reder (Hrsg.), Nations and Households in Economic Growth: Essays in Honour of Moses Abramovitz. New York and London. S. 89-125.

    Google Scholar 

  • Easterlin, R. A. (2001): Income and Happiness: Towards a Unified Theory, in: Economic Journal, 111, S. 465-484.

    Article  Google Scholar 

  • Ebstein , R. P. / Novick, O. / Umansky, R. / Priel, B. , Osher , Y. / Blaine, D. (…) , / Belmaker, R. H . (1996): Dopamine D4 receptor (D4DR) exon III polymorphism associated with the human personality trait of Novelty Seeking, in: Nature Genetics, 12, S. 78-80.

    Article  Google Scholar 

  • Eid , M. / Diener, E. (2004): Global Judgments of Subjective Well-Being: Situational Variability and Long-Term Stability, in: Social Indicators Research, 65 (3), S. 245-277.

    Article  Google Scholar 

  • Frederick , S. / Loewenstein, G. (1999): Hedonic Adaptation. In D. Kahneman, E. Diener, / N. Schwarz (Hrsg.). Well-Being: The Foundations of Hedonic Psychology. New York. S. 302-329.

    Google Scholar 

  • Fredrickson, B. L. (2001): The role of positive emotions in positive psychology: The broaden-andbuild theory of positive emotions, in: American Psychologist, 56 (3), S. 219-226.

    Article  Google Scholar 

  • Fredrickson , B. L. / Branigan, C. (2005): Positive emotions broaden the scope of attention and thought-action repertoires, in: Cognition and emotion, 19 (3), S. 313-332.

    Article  Google Scholar 

  • Frey , B. S. / Stutzer, A. (2002): Happiness and Economics: How the Economy and Institutions Affect Human Well-Being. Princeton.

    Google Scholar 

  • Hart, P. M. (1999): Predicting employee life satisfaction: A coherent model of personality, work and nonwork experiences, and domain satisfactions, in: Journal of Applied Psychology, 84 (4), S. 564–584.

    Article  Google Scholar 

  • Headey , B. / Wearing, A. (1992): Understanding happiness: A theory of subjective wellbeing. Melbourne.

    Google Scholar 

  • Inglehart , R. / Klingemann, H.-D . (2000): Genes, Culture, Democracy, and Happiness. In: E. Diener, / E. M. Suh (Hrsg.), Culture and Subjective Well-Being. Cambridge, MA. S. 165-184.

    Google Scholar 

  • Judge , T. A. / Thoresen, C. J. / Bono, J. E. / Patton, G. K . (2001): The job satisfaction-job performance relationship: A qualitative and quantitative review, in: Psychological Bulletin, 127 (3), S. 376-407.

    Article  Google Scholar 

  • Judge , T. A. / Watanabe, S. (1993): Another look at the job satisfaction–life satisfaction relationship, in: Journal of Applied Psychology, 78 (6), S. 939-948.

    Article  Google Scholar 

  • Judge , T. A. / Watanabe, S. (1994): Individual differences in the nature of the relationship between job and life satisfaction, in: Journal of Occupational and Organizational Psychology, 67 (2), S. 101-107.

    Article  Google Scholar 

  • Kahneman, D. (1999): Objective Happiness. In: D. Kahneman, E. Diener, / N. Schwarz (Hrsg.), Well-Being: The Foundations of Hedonic Psychology. New York. S. 3-25.

    Google Scholar 

  • Kahneman , D. / Deaton, A. (2010): High income improves evaluation of life but not emotional well-being, in: PNAS early edition, 107 (38), S. 16489-16493.

    Article  Google Scholar 

  • Kahneman , D. / Krueger, A. B . (2006): Developments in the measurement of subjective wellbeing, in: Journal of Economic Perspectives, 20 (1), S. 3-24.

    Article  Google Scholar 

  • Lucas , R. E. / Diener, E. / Suh, E. (1996): Discriminant validity of well-being measures, in: Journal of Personality and Social Psychology, 71 (3), S. 616-628.

    Article  Google Scholar 

  • Lucas , R. E. / Clark, A. E. / Georgellis, Y. / Diener, E. (2003): Reexamining adaptation and the set point model of happiness: Reactions to changes in marital status, in: Journal of Personality and Social Psychology, 84 (3), S. 527-539.

    Article  Google Scholar 

  • Lyubomirsky , S. / Ross, L. (1997): Hedonic consequences of social comparison: A contrast of happy and unhappy people, in: Journal of Personality and Social Psychology, 73 (6), S. 1141-1157.

    Article  Google Scholar 

  • Lyubomirsky , S. / Sheldon, K. M. / Schkade, D. (2005): Pursuing happiness: The architecture of sustainable change, in: Review of General Psychology, 9 (2), S. 111-131.

    Article  Google Scholar 

  • Nakamura , J. / Csikszentmihalyi, M. (2009): Flow Theory and Research. In: S. J. Lopez, C. R. Snyder (Hrsg.), Oxford Handbook of Positive Psychology. Oxford. S. 195-206.

    Google Scholar 

  • Pavot , W. G. / Diener, E. / Colvin, C. R. / Sandvik, E. (1991): Further validation of the Satisfaction with Life Scale: Evidence for the cross-method convergence of well-being measures, in: Journal of Personality Assessment, 57 (1), S. 149-161.

    Article  Google Scholar 

  • Pérez-Asenjo, A. (2010): If happiness is relative, against whom do we compare ourselves? Implications for labour supply, in: Journal of Population Economics, 24 (4), S. 1411-1442.

    Article  Google Scholar 

  • Rode, J. C. (2004): Job satisfaction and life satisfaction revisited: A longitudinal test of an integrated model, in: Human Relations, 57 (9), S. 1205-1230.

    Article  Google Scholar 

  • Ryan , R. M. / Deci, E. L . (2001): On Happiness and Human Potentials: A Review of Research on Hedonic and Eudaimonic Well-Being, in: Annual Review of Psychology, 52, S. 141-166.

    Article  Google Scholar 

  • Schneider , B. / Hanges, P. / Smith, B. / Salvaggio, A. (2003): Which comes first: employee attitudes or organizational financial and market performance? In: Journal of Applied Psychology, 88 (5), S. 836-851.

    Article  Google Scholar 

  • Schwarz, N. (1999): Self-reports: How the questions shape the answers, in: American Psychologist, 54 (2), S. 93-105.

    Article  Google Scholar 

  • Schwarz , N. / Strack, F. (1999): Reports of subjective well-being: Judgmental processes and their methodological implications. In: D. Kahneman, E. Diener, & N. Schwarz (Hrsg.), Wellbeing: The foundations of hedonic psychology. New York. S. 61–84.

    Google Scholar 

  • Seligman , M. E. P. / Steen, T. A. / Park, N. / Peterson, C. (2005): Positive psychology progress: Empirical validation of interventions, in: American Psychologist, 60 (5), S. 410-421.

    Article  Google Scholar 

  • Sheldon , K. M. / Lyubomirsky, S. (2007): Is it possible to become happier? (And, if so, how?) in: Social and Personality Psychology Compass, 1 (1), S. 129-145.

    Article  Google Scholar 

  • Suh , E. / Diener, E. / Fujita, F. (1996): Events and subjective wellbeing: Only recent events matter, in: Journal of Personality and Social Psychology, 70 (5), S. 1091-1102.

    Article  Google Scholar 

  • Tatarkiewicz, W. (1976): Analysis of Happiness. Den Haag.

    Google Scholar 

  • Van Praag, B. M. S. / Frijters, P. (1999): The Measurement of Welfare and Well-Being. The Leyden Approach. In: D. Kahneman, E. Diener, N. Schwarz (Hrsg.), Well-Being: The Foundations of Hedonic Psychology. New York. S. 413-433.

    Google Scholar 

  • Veenhoven, R. (1991): Is happiness relative? In: Social Indicators Research, 24 (1), S. 1-34.

    Article  Google Scholar 

  • Warr, P. (1987): Work, Unemployment, and Mental Health. Oxford.

    Google Scholar 

  • Weiss , H. M. / Cropanzano, R. (1996): Affective Events Theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work, in: Research in organizational behavior, 18, S. 1-74.

    Google Scholar 

  • Wright , T. A. / Cropanzano, R. (2000): Psychological well-being and job satisfaction as predictors of job performance, in: Journal of Occupational Health Psychology, 5 (1), S. 84-94.

    Article  Google Scholar 

  • Wright , T. A. / Cropanzano, R. / Bonett, D. (2007): The moderating role of employee positive well-being on the relation between job satisfaction and job performance, in: Journal of Occupational Health Psychology, 12 (2), S. 93-104.

    Article  Google Scholar 

  • Zelenski , J. M. / Murphy, S. A. / Jenkins, D. A . (2008): The happy-productive worker thesis revisited, in: Journal of Happiness Studies, 9 (4), S. 521-537.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Lehrstuhl für BWL, insb. Personalmanagement, Otto-Friedrich-Universität Bamberg, Kirschäckerstr. 39, Bamberg, 96045, Deutschland

    Prof. Dr. Maike Andresen & Susanne Imhof

Authors
  1. Prof. Dr. Maike Andresen
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Susanne Imhof
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Maike Andresen .

Editor information

Editors and Affiliations

  1. Holstenhofweg 85, Hamburg, 22043, Germany

    Michel E. Domsch

  2. Gilcherweg 60 A, Hamburg, 22393, Germany

    Désirée Ladwig

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer-Verlag Berlin Heidelberg

About this chapter

Cite this chapter

Andresen, M., Imhof, S. (2013). Die Messung des Glücks von Arbeitnehmern im Rahmen von Mitarbeiterbefragungen. In: Domsch, M., Ladwig, D. (eds) Handbuch Mitarbeiterbefragung. Springer Gabler, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-35295-9_13

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-35295-9_13

  • Published:

  • Publisher Name: Springer Gabler, Berlin, Heidelberg

  • Print ISBN: 978-3-642-35294-2

  • Online ISBN: 978-3-642-35295-9

  • eBook Packages: Business and Economics (German Language)

Publish with us

Policies and ethics

Search

Navigation