Asking Questions about Asking Questions in Collaborative Enterprise Modelling

  • Stijn Hoppenbrouwers
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 134)


In this paper we explore the subject of question asking as an inherent driver of enterprise modelling sessions, within the narrower context of the ‘dialogue game’ approach to collaborative modelling. We explain the context, but mostly report on matters directly concerning question asking and answer pre-structuring as a central issue in an ongoing effort aiming for the practice-oriented development of a series of dialogue games for collaborative modelling. We believe that our findings can be relevant and helpful to anyone concerned with planning, executing or facilitating collaborative modelling sessions, in particular when involving stakeholders untrained in systems thinking and modelling.


Collaborative Modelling Modelling Process Question Asking Answer Structuring Enterprise Modelling Collaboration Systems 


  1. 1.
    Renger, M., Kolfschoten, G., De Vreede, G.: Challenges in collaborative modelling: a literature review and research agenda. International Journal of Simulation and Process Modelling 4(3), 248–263 (2008)CrossRefGoogle Scholar
  2. 2.
    Barjis, J.: Collaborative, Participative and Interactive Enterprise Modeling. In: Filipe, J., Cordeiro, J. (eds.) ICEIS 2009. LNBIP, vol. 24, pp. 651–662. Springer, Heidelberg (2009)CrossRefGoogle Scholar
  3. 3.
    Hoppenbrouwers, S.J.B.A., van Stokkum, W.: From Dialogue Games to m-ThinkLets: Overview and Synthesis of a Collaborative Modeling Approach. International Journal of E-Collaboration (IJeC), Special Issue on Collaborative Usage and Development of Models and other Visualizations (2012)Google Scholar
  4. 4.
    Hoppenbrouwers, S.J.B.A., et al.: Stakeholder Communication. In: Lankhorst, M.M. (ed.) Agile Service Development - Combining Adaptive Methods and Flexible Solutions. Springer, Heidelberg (2012)Google Scholar
  5. 5.
    Zoet, M.M., et al.: An Agile way of Working. In: Lankhorst, M.M. (ed.) Agile Service Development: Combining Adaptive Methods and Flexible Solutions. Springer, Heidelberg (2012)Google Scholar
  6. 6.
    Pinggera, J., Zugal, S., Weidlich, M., Fahland, D., Weber, B., Mendling, J., Reijers, H.A.: Tracing the Process of Process Modeling with Modeling Phase Diagrams. In: Daniel, F., Barkaoui, K., Dustdar, S. (eds.) BPM 2011 Workshops, Part I. LNBIP, vol. 99, pp. 370–382. Springer, Heidelberg (2012)CrossRefGoogle Scholar
  7. 7.
    Rittgen, P.: Negotiating Models. In: Krogstie, J., Opdahl, A.L., Sindre, G. (eds.) CAiSE 2007. LNCS, vol. 4495, pp. 561–573. Springer, Heidelberg (2007)CrossRefGoogle Scholar
  8. 8.
    Ssebuggwawo, D., Hoppenbrouwers, S., Proper, E.: Interactions, Goals and Rules in a Collaborative Modelling Session. In: Persson, A., Stirna, J. (eds.) PoEM 2009. LNBIP, vol. 39, pp. 54–68. Springer, Heidelberg (2009)CrossRefGoogle Scholar
  9. 9.
    Hoppenbrouwers, S., Schotten, B., Lucas, P.J.F.: Towards Games for Knowledge Acquisition and Modeling. International Journal of Gaming and Computer-Mediated Simulations, Special Issue on AI and Games 2(4), 48–66 (2010)CrossRefGoogle Scholar
  10. 10.
    Hoppenbrouwers, S., Oscar, A.P.J., Adisuryo, D.L., Zwart, J.P.: A Dialogue Game Prototype for FCO-IM. In: Meersman, R., Dillon, T., Herrero, P. (eds.) OTM 2011 Workshop. LNCS, vol. 7046, pp. 339–349. Springer, Heidelberg (2011)CrossRefGoogle Scholar
  11. 11.
    Hoppenbrouwers, S., Rouwette, E.: A Dialogue Game for Analysing Group Model Building: Framing Collaborative Modelling and its Facilitation. International Journal of Organisational Design and Engineering, Special Issue on Collaborative Modeling 2(1), 19–40 (2012)Google Scholar
  12. 12.
    Hoppenbrouwers, S., Wilmont, I.: Focused Conceptualisation: Framing Questioning and Answering in Model-Oriented Dialogue Games. In: van Bommel, P., Hoppenbrouwers, S., Overbeek, S., Proper, E., Barjis, J. (eds.) PoEM 2010. LNBIP, vol. 68, pp. 190–204. Springer, Heidelberg (2010)CrossRefGoogle Scholar
  13. 13.
    Hevner, A.R., et al.: Design Science in Information Systems Research. MIS Quarterly 28, 75–106 (2004)Google Scholar
  14. 14.
    Bryman, A.: Social Research Methods, 3rd edn. Oxford University Press, Oxford (2008)Google Scholar
  15. 15.
    Olney, A.M., Graesser, A.C., Person, N.K.: Question generation from Concept Maps. Dialogue and Discourse 3(2), 75–99 (2012)Google Scholar
  16. 16.
    Lankhorst, M. (ed.): Agile Service Development: Combining Adaptive Methods and Flexible Solutions. Springer, Heidelberg (2012)Google Scholar
  17. 17.
    HAN University of Applied Sciences, Radboud University Nijmegen. Everest. Collaborative Modelling Lab (CoMoLab) (2012),
  18. 18.
    Hoppenbrouwers, S., Proper, H.A., van der Weide, T.P.: Formal Modelling as a Grounded Conversation. In: Goldkuhl, G., Lind, M., Haraldson, S. (eds.) Proceedings of the 10th International Working Conference on the Language Action Perspective on Communication Modelling (LAP 2005). Linköpings Universitet and Hogskolan I Boras, Linköping, Sweden (2005)Google Scholar
  19. 19.
    Mann, W.: Dialogue Games: Conventions of Human Interaction. Argumentation 2(4), 511–532 (1988)CrossRefGoogle Scholar
  20. 20.
    Ravenscroft, A., McAlister, S.: Designing interaction as a dialogue game: Linking social and conceptual dimensions of the learning process. In: Juwah, C. (ed.) Interactions in Online Education: Implications for Theory and Practice, pp. 73–90. Routledge, New York (2006)Google Scholar
  21. 21.
    Prilla, M., Nolte, A.: Fostering Self-direction in Participatory Process Design. In: 11th Biennial Participatory Design Conference, pp. 227–230. ACM, New York (2010)CrossRefGoogle Scholar
  22. 22.
    Andersen, D., Richardson, G.P.: Scripts for Group Model Building. System Dynamics Review 13(2), 107–129 (1997)CrossRefGoogle Scholar
  23. 23.
    Wilmont, I., et al.: Abstract Reasoning in Collaborative Modeling. In: Proceedings of the 45th Hawaiian International Conference on the System Sciences (HICSS-45), Maui, Hawaii, USA (2012)Google Scholar
  24. 24.
    Hoppenbrouwers, S.J.B.A., Proper, H.A(E.), van der Weide, T.P.: A Fundamental View on the Process of Conceptual Modeling. In: Delcambre, L.M.L., Kop, C., Mayr, H.C., Mylopoulos, J., Pastor, Ó. (eds.) ER 2005. LNCS, vol. 3716, pp. 128–143. Springer, Heidelberg (2005)CrossRefGoogle Scholar
  25. 25.
    Hoppenbrouwers, S., Rouwette, E., Weigand, H.: Exploring Dialogue Games for Collaborative Modeling. In: Kock, N. (ed.) E-Collaboration Technologies and Organizational Performance: Current and Future Trends, pp. 292–317. IGI Global, Hershey (2011)Google Scholar
  26. 26.
    Hoppenbrouwers, S., van Bommel, P., Järvinen, A.: Method Engineering as Game Design: an Emerging HCI Perspective on Methods and CASE Tools. In: Halpin, T., Proper, H.A.E., Krogstie, J. (eds.) Proceedings of the 13th International Workshop on Exploring Modeling Methods for Systems Analysis and Design (EMMSAD 2008). CEUR, Montpellier (2008)Google Scholar

Copyright information

© IFIP International Federation for Information Processing 2012

Authors and Affiliations

  • Stijn Hoppenbrouwers
    • 1
    • 2
  1. 1.HAN University of Applied SciencesArnhemThe Netherlands
  2. 2.Radboud University NijmegenNijmegenThe Netherlands

Personalised recommendations