Abstract
Capturing and retaining knowledge in any organization is a major challenge. This talk describes how these challenges have been addressed through simulation and modeling techniques for complex engineered systems. A series of case studies that focus on airport processes are used to demonstrate the concepts. Furthermore, the additional benefits that a simulation model can bring, through online control and decision-making support, are discussed.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Rus, I., Lindvall, M.: Guest editors’ introduction: Knowledge management in software engineering. IEEE Software, 26–38 (2002)
Davenport, T.H., Prusak, L.: Working knowledge: How organizations manage what they know. Harvard Business Press (2000)
Lee, H., Choi, B.: Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of Management Information Systems 20, 179–228 (2003)
Fahey, L., Srivastava, R., Sharon, J.S., Smith, D.E.: Linking e-business and operating processes: The role of knowledge management. IBM Systems Journal 40 (2001)
Wagner, C., Bolloju, N.: Supporting knowledge management in organizations with conversational technologies: Discussion forums, weblogs, and wikis. Journal of Database Management 16 (2005)
Hirsch, C., Hosking, J., Grundy, J., Chaffe, T., MacDonald, D., Halytskyy, Y.: The Visual Wiki: A new metaphor for knowledge access and management. In: 42nd Hawaii International Conference on in System Sciences, HICSS 2009, pp. 1–10 (2009)
Twietmeyer, G.A.G., Lyth, D.M., Mallak, L.A., Aller, B.M.: Evaluating a New Knowledge Management Tool. Engineering Management Journal 20, 10 (2008)
Zhang, J., Creighton, D., Nahavandi, S.: Toward a synergy between simulation and knowledge management for business intelligence. Cybernetics and Systems 39, 770–786 (2008)
Diaz, R., Bailey, M.: Building knowledge to improve enterprise performance from inventory simulation models. International Journal of Production Economics 134, 108–113 (2011)
Davidsson, P.: Multi Agent Based Simulation: Beyond Social Simulation. In: Moss, S., Davidsson, P. (eds.) MABS 2000. LNCS (LNAI), vol. 1979, pp. 97–107. Springer, Heidelberg (2001)
Venkateswaran, J., Son, Y.J.: Hybrid system dynamic—discrete event simulation-based architecture for hierarchical production planning. International Journal of Production Research 43, 4397–4429 (2005)
Robinson, S.: Discrete-event simulation: from the pioneers to the present, what next? Journal of the Operational Research Society 56, 619–629 (2005)
Robinson, S.: Soft with a hard centre: Discrete-event simulation in facilitation. The Journal of the Operational Research Society 52, 905–915 (2001)
Agnar Aamodta, M.N.: Different roles and mutual dependencies of data, information, and knowledge- an AI perspective on their integration. Data and Knowledge Engineering 16, 191–222 (1995)
Althoff, K.D., Weber, R.O.: Knowledge management in case-based reasoning. Knowledge Engineering Review 20, 305–310 (2005)
Banks, J.: Handbook of Simulation
Law, A.M.: Simulation modeling and analysis, 4th edn. McGraw-Hill, Boston (2006)
Chung, C.A.: Simulation modeling handbook: a practical approach (2003/August 11, 2008)
Banks, J.: Introduction to Simulation. In: 1999 Winter Simulation Conference Proceedings, pp. 7–13 (1999)
Johnstone, M., Creighton, D., Nahavandi, S.: Status-based Routing in Baggage Handling Systems: Searching verses Learning. IEEE Transactions on Systems, Man, and Cybernetics, Part C: Applications and Reviews 40, 189–200 (2010)
Le, V., Creighton, D., Nahavandi, S.: Simulation-based input loading condition optimisation of airport baggage handling systems. In: 10th IEEE International Conference on Intelligent Transportation Systems, Seattle, WA, USA (2007)
Khosravi, A., Nahavandi, S., Creighton, D.: Estimating performance indexes of a baggage handling system using metamodels. In: Proceedings of the 2009 IEEE International Conference on Industrial Technology, pp. 1–6 (2009)
Khosravi, A., Nahavandi, S., Creighton, D.: Interpreting and Modeling Baggage Handling System as a System of Systems. In: Proceedings of the 2009 IEEE International Conference on Industrial Technology, pp. 1–6 (2009)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Nahavandi, S., Creighton, D., Johnstone, M., Le, V.T., Zhang, J. (2013). Simulation-Based Knowledge Management in Airport Operations. In: Fathi, M. (eds) Integration of Practice-Oriented Knowledge Technology: Trends and Prospectives. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-34471-8_7
Download citation
DOI: https://doi.org/10.1007/978-3-642-34471-8_7
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-34470-1
Online ISBN: 978-3-642-34471-8
eBook Packages: EngineeringEngineering (R0)