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International Conference on Human-Centred Software Engineering

HCSE 2012: Human-Centered Software Engineering pp 291–298Cite as

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Exploring Local Cultural Perspectives in User Interface Development in an Indian Offshoring Context: A View from the UK

Exploring Local Cultural Perspectives in User Interface Development in an Indian Offshoring Context: A View from the UK

  • Malte Ressin19,
  • Cecilia Oyugi19,
  • José Abdelnour-Nocera19,
  • David Lee20 &
  • …
  • Dharam Panesar19 
  • Conference paper
  • 2079 Accesses

Part of the Lecture Notes in Computer Science book series (LNPSE,volume 7623)

Abstract

In this paper, we present the results of an exploratory case study on the impact of culture on software development in an offshoring context in India. Our research aims to understand the role of culture in outsourced software development. We interviewed human-computer interface professionals such as frontend developers, user interface designers and usability specialists working for a software development outsourcing vendor in India. The interviews were analysed for occurrence of common themes. Thereafter the cultural models of Hofstede and Hall were used to make sense of these emerging themes.. Our results indicate that cultural influence occurs and has an overarching influence in software development. Three proposals are made in response to the cultural issues highlighted.

Keywords

  • offshoring
  • outsourcing
  • culture
  • software development

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References

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Author information

Authors and Affiliations

  1. Centre for Usability and Internationalisation, University of West London, W5 5RF, London, United Kingdom

    Malte Ressin, Cecilia Oyugi, José Abdelnour-Nocera & Dharam Panesar

  2. VocaLink, EC2V 7BB, London, United Kingdom

    David Lee

Authors
  1. Malte Ressin
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  2. Cecilia Oyugi
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  3. José Abdelnour-Nocera
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  4. David Lee
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  5. Dharam Panesar
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Editor information

Editors and Affiliations

  1. IRIT, Université Paul Sabatier, France

    Marco Winckler

  2. Computer Science Department, University of Rostock, Albert-Einstein-Str. 21, D-18051, Rostock, Germany

    Peter Forbrig

  3. ICS-IRIT, University Paul Sabatier, 118 route de Narbonne, 31062, Toulouse Cedex 9, France

    Regina Bernhaupt

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© 2012 Springer-Verlag Berlin Heidelberg

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Ressin, M., Oyugi, C., Abdelnour-Nocera, J., Lee, D., Panesar, D. (2012). Exploring Local Cultural Perspectives in User Interface Development in an Indian Offshoring Context: A View from the UK. In: Winckler, M., Forbrig, P., Bernhaupt, R. (eds) Human-Centered Software Engineering. HCSE 2012. Lecture Notes in Computer Science, vol 7623. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-34347-6_20

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  • DOI: https://doi.org/10.1007/978-3-642-34347-6_20

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  • Online ISBN: 978-3-642-34347-6

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