HRI Evaluation of a Healthcare Service Robot

  • I-Han Kuo
  • Chandimal Jayawardena
  • Elizabeth Broadbent
  • Rebecca Q. Stafford
  • Bruce A. MacDonald
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7621)


This paper presents the evaluation of a healthcare service robot system with vital signs measurement and medication reminders. The design followed the methodology proposed in [7]. This study is a first step to evaluate the methodology by measuring the effectiveness of the interaction patterns designed. The results show that the interaction design patterns could be validated and improved. One can easily reuse these patterns for another service application. This indicates the usefulness of the methodology in: (a) fostering research and development for creating interactive service robots; and (b) helping HRI designers further improve robots’ interactivity, for perceiving and expressing interaction/social cues. Overall, the robot system performed robustly for about six hours every day for over two weeks. Videos of the users’ approaching behaviours (use cases) were also analysed for future improvements on robot’s interactivity to engage potential users in a public space.


service robotics HRI evaluation interaction cue social cue design pattern presence detection user’s attention face detection and recognition 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • I-Han Kuo
    • 1
  • Chandimal Jayawardena
    • 2
  • Elizabeth Broadbent
    • 3
  • Rebecca Q. Stafford
    • 3
  • Bruce A. MacDonald
    • 1
  1. 1.Electrical and Computer EngineeringUniversity of AucklandNew Zealand
  2. 2.Department of ComputingUnitec Institute of TechnologyNew Zealand
  3. 3.Psychological MedicineUniversity of AucklandNew Zealand

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