Loss Prevention in Transportation to Ensure Product Quality: Insights from the Cargo Insurance Sector

  • Alexander C. H. Skorna
  • Elgar Fleisch
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT, volume 384)

Abstract

Transport operations are vulnerable to many types of risks due to an increasing dynamic and structural complexity of today’s supply chain networks. Globally distributed sourcing and production lead to more transported goods in general but also to more high-value cargoes being shipped around the world. However, detailed information about the transport condition and integrity are not available in the end-to-end chain as transportation operations lack in full transparency. Therefore, this paper identifies causes and risks of cargo-related losses by an analysis of cargo insurance claims. Based on these results, appropriate preventive measures to improve the product quality during transportation are derived.

Keywords

Cargo insurance claims analysis loss prevention quality improvement supply chain risk management transportation 

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Copyright information

© IFIP International Federation for Information Processing 2012

Authors and Affiliations

  • Alexander C. H. Skorna
    • 1
  • Elgar Fleisch
    • 1
    • 2
  1. 1.Institute of Technology ManagementUniversity of St.GallenSwitzerland
  2. 2.Information ManagementETH ZurichSwitzerland

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