Don’t Panic: Enhancing Soft Skills for Civil Protection Workers
Don’t Panic is a serious game created to enhance soft skills in the crisis management field. The game is conceived to (i) add the fun element to training about stressful situations linked to panic management and (ii) teach skills such as communication styles, team management and coordination, time management, stress management and coping strategies. In this paper we present the first paper-based version of the game and its evaluation. The paper discusses the game design motivations, the methodological reasons behind its conception, and presentsa pilot study. Results show that, even in its paper version, the game is a promising tool if linked with adequate and realistic procedures. This opens methodological questions about the role of computer based serious games.
KeywordsSerious Games Crisis Management Civil Protection Board Games Evaluation Soft Skills
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