Advertisement

Automated Resource Assignment in BPMN Models Using RACI Matrices

  • Cristina Cabanillas
  • Manuel Resinas
  • Antonio Ruiz-Cortés
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7565)

Abstract

Organizations need to manage the responsibility of their employees with respect to all the activities that are daily carried out within them. Process-oriented organizations need to do it, in addition, in accordance to the business processes their members participate in. However, powerful mechanisms to manage responsibility in combination with business processes are missing in current modelling notations, usually limited to indicating who is in charge of undertaking the activities. RACI matrices, on the contrary, were specifically conceived to provide responsibility management information. They enable the specification of the level of responsibility each human resource has with regard to each activity carried out in a company, ranging from the performer of the work to the resource that must approve it or receive certain notifications. In this paper, we propose the use of RACI matrices together with business process models to manage human resource responsibilities in processes. Focused on a concrete type of RACI matrices, called RASCI, we introduce a novel approach to automatically generate a BPMN model with RASCI information given a BPMN model that does not handle resources, and a RASCI matrix. The resulting model is BPMN-compliant and, thus, it is ready to be executed in existing business process management systems. With this approach, the assignment of responsibilities and the management of processes can be designed separately, while being executed together.

Keywords

Responsibility management RACI matrix RACI-aware BPMN model RASCI sub-process RASCI meta model 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Smith, M.: Role And Responsibility Charting (RACI). In: Project Management Forum (PMForum), p. 5 (2005)Google Scholar
  2. 2.
    Conchúir, D.O.: Human Resource Management Processes. In: Overview of the PMBOK Guide, pp. 129–145. Springer, Heidelberg (2011)CrossRefGoogle Scholar
  3. 3.
    BPMN 2.0, recommendation, OMG (2011)Google Scholar
  4. 4.
    ARIS, RACI. ARIS Community’s Website (2012), http://www.ariscommunity.com/raci
  5. 5.
    Cabanillas, C., Resinas, M., Ruiz-Cortés, A.: Mixing RASCI Matrices and BPMN Together for Responsibility Management. In: VII Jornadas en Ciencia e Ingeniería de Servicios (JCIS 2011), vol. 1, pp. 167–180 (2011)Google Scholar
  6. 6.
    Russell, N., ter Hofstede, A., Edmond, D., van der Aalst, W.: Workflow Resource Patterns. Tech. rep., BETA Working Paper Series, WP 127, Eindhoven University of Technology, Eindhoven (2004)Google Scholar
  7. 7.
    Cabanillas, C., Resinas, M., Ruiz-Cortés, A.: RAL: A High-Level User-Oriented Resource Assignment Language for Business Processes. In: Daniel, F., Barkaoui, K., Dustdar, S. (eds.) BPM Workshops 2011, Part I. LNBIP, vol. 99, pp. 50–61. Springer, Heidelberg (2012)CrossRefGoogle Scholar
  8. 8.
    Russell, N., van der Aalst, W.M.P., ter Hofstede, A.H.M., Edmond, D.: Workflow Resource Patterns: Identification, Representation and Tool Support. In: Pastor, Ó., Falcão e Cunha, J. (eds.) CAiSE 2005. LNCS, vol. 3520, pp. 216–232. Springer, Heidelberg (2005)CrossRefGoogle Scholar
  9. 9.
    Baader, F., Calvanese, D., McGuinness, D., Nardi, D., Patel-Schneider, P.: The Description Logics Handbook: Theory, Implementations, and Applications. Cambridge University Press (2003)Google Scholar
  10. 10.
    Cabanillas, C., Resinas, M., Ruiz-Cortés, A.: Defining and Analysing Resource Assignments in Business Processes with RAL. In: Kappel, G., Maamar, Z., Motahari-Nezhad, H.R. (eds.) ICSOC 2011. LNCS, vol. 7084, pp. 477–486. Springer, Heidelberg (2011)CrossRefGoogle Scholar
  11. 11.
    Decker, G., Overdick, H., Weske, M.: Oryx – An Open Modeling Platform for the BPM Community. In: Dumas, M., Reichert, M., Shan, M.-C. (eds.) BPM 2008. LNCS, vol. 5240, pp. 382–385. Springer, Heidelberg (2008)CrossRefGoogle Scholar
  12. 12.
    Bertino, E., Ferrari, E., Atluri, V.: The specification and enforcement of authorization constraints in workflow management systems. ACM Trans. Inf. Syst. Secur. 2, 65–104 (1999)CrossRefGoogle Scholar
  13. 13.
    Awad, A., Grosskopf, A., Meyer, A., Weske, M.: Enabling Resource Assignment Constraints in BPMN. Tech. rep., BPT (2009)Google Scholar
  14. 14.
    Wolter, C., Miseldine, P., Meinel, C.: Verification of Business Process Entailment Constraints Using SPIN. In: Massacci, F., Redwine Jr., S.T., Zannone, N. (eds.) ESSoS 2009. LNCS, vol. 5429, pp. 1–15. Springer, Heidelberg (2009)CrossRefGoogle Scholar
  15. 15.
    Strembeck, M., Mendling, J.: Modeling process-related RBAC models with extended UML activity models. Inf. Softw. Technol. 53, 456–483 (2011)CrossRefGoogle Scholar
  16. 16.
    Bronkhorst, J.: RACI matrices - how difficult can it be? HP’s Website (June 2010), http://h30507.www3.hp.com/t5/ITILigent-Service-Management/RACI-matrices-how-difficult-can-it-be/ba-p/41138
  17. 17.
    Adams, M.: YAWL v2.3-User Manual. Tech. rep., The YAWL Foundation (2012)Google Scholar
  18. 18.
    Web Services-Human Task (WS-HumanTask) v1.1. Tech. rep., OASIS (2010)Google Scholar
  19. 19.
    WS-BPEL Extension for People (BPEL4People). Tech. rep., OASIS (2009)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Cristina Cabanillas
    • 1
  • Manuel Resinas
    • 1
  • Antonio Ruiz-Cortés
    • 1
  1. 1.Universidad de SevillaSpain

Personalised recommendations