Abstract
This study investigates the phenomenon of the lack of needed information, predominantly experienced through difficulties in human, social and industrial affairs. The key concern is, thus, to understand what really causes the lack of needed information. Answers to this concern have been provided from an array of studies mostly focused in the area of information management. However, the literature shows that there is no comprehensive a priori theory to guide an empirical investigation on this matter. Thus, the empirical investigation conducted here is based on grounded theory approach that investigates fifty cases, where the lack of needed information is clearly manifested. The empirical investigation suggests that the phenomenon of the lack of needed information seems to emerge because of diverse factors, ranging from political and cultural structures, through human individual capabilities, and ending with procedural and technological artefacts. The results present an initial outline for a possible future theory of information inadequacy.
Chapter PDF
References
Newell, A., Simon, H.A.: Human problem solving. Prentice-Hall, Englewood Cliffs (1972)
Akerlof, G.: The market for ‘Lemons’: quality uncertainty and the market mechanism. Quart. J. Econ. 84, 488–500 (1970)
Bandura, A.: Self-efficacy: toward a unifying theory of behavioral change. J. Psych. Rev. 84, 191–215 (1977)
Ennals, R., Stratton, L., Moujahid, N., Kovela, S.: Global information technology and global citizenship education. AI & Soc. 23, 61–68 (2009)
Dean, D., Webb, C.: Recovering from information overload. McKinsey Q (2011)
Hemp, P.: Death by information overload. Harvard Bus. Rev. (2009)
O’Reilly, C.A.: Individuals and information overload in organizations: is more necessarily better? The Acad. Manag. J. 23, 684–696 (1980)
Creese, G.: Information scarcity to information overload. Info., Manag., Magaz, 20–22 (2007)
Ojala, M.: Transforming information quality 33 (2009) Online
Glaser, B., Strauss, A.L.: The discovery of grounded theory: strategies for qualitative research. Aldine, Chicago (1967)
Orlikowski, W.J.: CASE tools as organizational change: investigating incremental and radical changes in systems development. MISQ 17, 309–340 (1993)
Sarker, S., Lau, F., Sahay, S.: Using an adapted grounded theory approach for inductive theory building about virtual team development. The Database for Adv. IS 32, 38–56 (2001)
Charmaz, K.: Constructing Grounded Theory: A Practical Guide Through Qualitative Analysis. Sage Publications, Thousand Oaks (2006)
Eppler, M.J., Mengis, J.: The concept of information overload: a review of literature from organization science, Accounting, Marketing, MIS, and Related Disciplines. Info Soc. 20, 325–344 (2004)
Boyd, D.: Taken Out of Context: American Teen Sociality in Networked Publics (Doctoral Dissertation). University of California- Berkley Press (2008)
Castells, M.: The Power of Identity: The Information Age: Economy, Society and Culture, 2nd edn. Wiley-Blackwell, Chichester (2010)
Haftor, D.M., Mirijamdotter, A., Kajtazi, M.: In search for unity within the diversity of information societies. In: Haftor, D.M., Mirijamdotter, A. (eds.) Information and Communication Technologies, Society and Human Beings: Theory and Framework, pp. 540–546. IGI Publishing, New York (2010)
Lonsdale, J.D.: The nature of war in the information age. Routledge, New York (2004)
Haftor, D.M., Kajtazi, M., Mirijamdotter, A.: A Review of Information Logistics Research Publications. In: Abramowicz, W., Maciaszek, L., Węcel, K. (eds.) BIS Workshops 2011 and BIS 2011. LNBIP, vol. 97, pp. 244–255. Springer, Heidelberg (2011)
Bruce, C.: Informed Learning. Association of College and Research Libraries (2008)
Fisher, E.K., Erdelez, S., McKechnie, L. (eds.): Theories of Information Behavior, 2nd edn. American Society for Information Science and Technology, New Jersey (2006)
Mingers, J.C.: Information and meaning: foundations for an intersubjective account. J. IS 5, 285–306 (1995)
Mortensen, C.D. (ed.): Communication theory, 2nd edn. Transaction Publishers, New Jersey (2009)
Hwang, M.I., Lin, J.W.: Information dimension, information overload and decision quality. J. IS 25, 213–219 (1999)
Bawden, D., Robinson, L.: Training for information literacy: diverse approaches. In: Proceedings of the International Online Information Meeting, London (UK), pp. 87–90. Learned Information Europe Ltd., Oxford (2001)
Kajtazi, M.: An exploration of Information Inadequacy: Instances that cause the lack of needed information. Licentiate Thesis, School of Computer Science, Physics and Mathematics, Linnaeus University, Växjö, Sweden (2011)
Strauss, A., Corbin, J.: Basics of qualitative research. Sage Publications, Newbury Park (1990)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 IFIP International Federation for Information Processing
About this paper
Cite this paper
Kajtazi, M. (2012). Information Inadequacy: The Lack of Needed Information in Human, Social and Industrial Affairs. In: Hercheui, M.D., Whitehouse, D., McIver, W., Phahlamohlaka, J. (eds) ICT Critical Infrastructures and Society. HCC 2012. IFIP Advances in Information and Communication Technology, vol 386. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-33332-3_29
Download citation
DOI: https://doi.org/10.1007/978-3-642-33332-3_29
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-33331-6
Online ISBN: 978-3-642-33332-3
eBook Packages: Computer ScienceComputer Science (R0)