Abstract
In this paper we present a collaborative serious game for conflict management training in a role-playing scenario. The game ColCoMa (Collaborative Conflict Management) engages two players to participate in a conversation lead by an AIML chat bot mediator in a 2D virtual environment. Learning how to behave in conflict solving talks is supported by the separation of the game into a conversation phase and a reflection phase, causing players to change their perspective. Additionally, the learning process is emphasized by means of adaptive feedback based on individual analyses. Due to a multi-agent architecture approach, our implementation can be used as an easily adaptable framework for related collaborative learning scenarios.
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Emmerich, K., Neuwald, K., Othlinghaus, J., Ziebarth, S., Hoppe, H.U. (2012). Training Conflict Management in a Collaborative Virtual Environment. In: Herskovic, V., Hoppe, H.U., Jansen, M., Ziegler, J. (eds) Collaboration and Technology. CRIWG 2012. Lecture Notes in Computer Science, vol 7493. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-33284-5_2
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DOI: https://doi.org/10.1007/978-3-642-33284-5_2
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