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International Conference on Availability, Reliability, and Security

CD-ARES 2012: Multidisciplinary Research and Practice for Information Systems pp 161–175Cite as

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  2. Multidisciplinary Research and Practice for Information Systems
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Trust as an Organismic Trait of E-Commerce Systems

Trust as an Organismic Trait of E-Commerce Systems

  • Tanja Ažderska21 &
  • Borka Jerman Blažič21 
  • Conference paper
  • 2068 Accesses

  • 2 Citations

Part of the Lecture Notes in Computer Science book series (LNISA,volume 7465)

Abstract

The behavior patterns resulting from the interactions of many trusting entities in e-commerce systems are often more complex than the performance of each of the individuals separately; thus, simple rules of trusting behavior give rise to complex, emergent patterns. A major reason these emergent properties were neither successfully captured nor adequately treated by the current formal models is the global trend of addressing technical issues in a mechanistic manner – considering the system merely as a sum of its components and neglecting the interactions between those components. This work introduces the concept of an organismic property of human-centric e-commerce systems and reveals new areas of applicability of trust as an organismic system-trait. We find that the current schemes of modeling trust in e-commerce systems disregard the role of diversity, complexity, and a service provider’s responsibility, concentrating mainly on the relationship among the service consumers. The higher purpose, however, is to provide a novel view of analyzing trust-related design-issues, and to give notice of the possible consequences from a systemic ignorance of these issues in e-commerce systems.

Keywords

  • trust
  • e-commerce
  • organismic
  • complex
  • responsibility
  • context

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Author information

Authors and Affiliations

  1. Laboratory for Open Systems and Networks, Jozef Stefan Institute, Jamova 39, 1000, Ljubljana, Slovenia

    Tanja Ažderska & Borka Jerman Blažič

Authors
  1. Tanja Ažderska
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  2. Borka Jerman Blažič
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Editor information

Editors and Affiliations

  1. Department of IT, Engineering and Environment, University of South Australia, Mawson Lakes Campus, 5001, Adelaide, SA, Australia

    Gerald Quirchmayr

  2. Department of Information Technologies, University of Economics, W. Churchill Sq. 4, 130 67, Prague 3, Czech Republic

    Josef Basl

  3. School of Information Science, Korean Bible University, 16 Danghyun 2-gil, Nowon-gu, 139-791, Seoul, Korea

    Ilsun You

  4. Information Technology and Decision Sciences, Old Dominion University, 2076 Constant Hall, 23529, Norfolk, VA, USA

    Lida Xu

  5. Institute of Software Technology and Interactive Systems, Vienna University of Technology and SBA Research, Favoritenstrsse 9-11, 1040, Vienna, Austria

    Edgar Weippl

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© 2012 IFIP International Federation for Information Processing

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Cite this paper

Ažderska, T., Blažič, B.J. (2012). Trust as an Organismic Trait of E-Commerce Systems. In: Quirchmayr, G., Basl, J., You, I., Xu, L., Weippl, E. (eds) Multidisciplinary Research and Practice for Information Systems. CD-ARES 2012. Lecture Notes in Computer Science, vol 7465. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-32498-7_13

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