• Erik Hofmann
  • Patrick Beck
  • Erik Füger


The awareness of the importance of supply chain management has increased significantly in recent years. In most industries and sectors, supply chain management has climbed up organizational agendas. One reason for this development results from the increased complexity of supply chains due to the outsourcing trend in recent decades.


Supply Chain Supply Chain Management Customer Requirement Content Module Customer Segment 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


  1. Brun, A., Caridi, M., Fahmy Salama, K., & Ravelli, I. (2006). Value and risk assessment of supply chain management improvement projects. International Journal of Production Economics, 99(1–2), 186–201.CrossRefGoogle Scholar
  2. Childerhouse, P., & Towill, D. (2000). Engineering supply chains to match customer requirements. Logistics Information Management, 13(6), 337–345.CrossRefGoogle Scholar
  3. Christopher, M., & Towill, D. (2001). An integrated model for the design of agile supply chains. International Journal of Physical Distribution and Logistics Management, 31(4), 235–246.CrossRefGoogle Scholar
  4. Davis, M. (2010). Case study for supply chain leaders: Dell’s transformative journey through supply chain segmentation. Gartner Research ID Number: G00208603.Google Scholar
  5. de Vries, J. (2007). Diagnosing inventory management systems: an empirical evaluation of a conceptual approach. International Journal of Production Economics, 108(1–2), 63–73.CrossRefGoogle Scholar
  6. Fahmy Salama, K., Luzzatto, D., Sianesi, A., & Towill, D. R. (2009). The value of auditing supply chains. International Journal of Production Economics, 119(1), 34–45.CrossRefGoogle Scholar
  7. Foggin, J. H., Mentzer, J. T., & Monroe, C. L. (2004). A supply chain diagnostic tool. International Journal of Physical Distribution and Logistics Management, 34(10), 827–855.CrossRefGoogle Scholar
  8. Gunasekaran, A., & Kobu, B. (2007). Performance measures and metrics in logistics and supply chain management: a review of recent literature (1995–2004) for research and applications. International Journal of Production Research, 45(12), 2819–2840.zbMATHCrossRefGoogle Scholar
  9. Gunasekaran, A., Patel, C., & McGaughey, R. E. (2004). A framework for supply chain performance measurement. International Journal of Production Economics, 87(3), 333–347.CrossRefGoogle Scholar
  10. Kannan, V. R., & Tan, K. C. (2002). Supplier selection and assessment: their impact on business performance. Journal of Supply Chain Management, 38(4), 11–21.CrossRefGoogle Scholar
  11. Ketchen, D. J., Rebarick, W., Hult, G. T. M., & Meyer, D. (2008). Best value supply chains: a key competitive weapon for the 21st century. Business Horizons, 51(3), 235–243.CrossRefGoogle Scholar
  12. Kraljic, P. (1983). Purchasing must become supply management. Harvard Business Review, 61(5), 109–117.Google Scholar
  13. Kuster, J., Huber, E., Lippmann, R., Schmid, A., Schneider, E., Witschi, U. (2008). Handbuch Projektmanagement. Berlin: Springer.Google Scholar
  14. Mayer, S., Thiry, E., Frank, C.-B. (2009). 6th European A.T. Kearney/ELA Logistics Study 2008/2009: Supply chain excellence amidst the global economic crisis.Google Scholar
  15. Naim, M. M. (2000). Supply chain assessment methodology. Hospital Material Management Quarterly, 22(1), 15.Google Scholar
  16. Naim, M. M., Childerhouse, P., Disney, S. M., & Towill, D. R. (2002). A supply chain diagnostic methodology: determining the vector of change. Computers and Industrial Engineering, 43(1–2), 135.CrossRefGoogle Scholar
  17. New, S. J. (1996). A framework for analysing supply chain improvement. International Journal of Operations & Production Management, 16(4), 19–34.CrossRefGoogle Scholar
  18. Payne, T., & Peters, M. J. (2004). What is the right supply chain for your products? International Journal of Logistics Management, 15(2), 77–92.CrossRefGoogle Scholar
  19. Rajala, M., & Savolainen, T. (1997). Exploration methods in business process re-engineering. Computers in Industry, 33(2–3), 367.CrossRefGoogle Scholar
  20. Verma, R., & Pullman, M. E. (1998). An analysis of the supplier selection process. Omega, 26(6), 739.CrossRefGoogle Scholar
  21. Vitasek, K. L., Manrodt, K. B., & Kelly, M. (2003). Solving the supply-demand mismatch. Supply Chain Management Review, 7(5), 58.Google Scholar
  22. Wei, C.-C., Liang, G.-S., & Wang, M.-J. J. (2007). A comprehensive supply chain management project selection framework under fuzzy environment. International Journal of Project Management, 25(6), 627–636.CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  1. 1.Kerkhoff Competence Center of Supply Chain Management, Chair of Logistics ManagementUniversity of St.GallenSt. GallenSwitzerland
  2. 2.Chair of Logistics ManagementUniversity of St.GallenSt. GallenSwitzerland
  3. 3.Inova Management AGWollerauSwitzerland

Personalised recommendations