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E-Government Adoption: A Conceptual Demarcation

  • Rahmath Safeena
  • Abdullah Kammani
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 177)

Abstract

The Information and Communication Technologies (ICT) are being increasingly used by various governments to deliver their services at the locations convenient to its citizens. E-government is a kind of governmental administration which is based on ICT Services. The essence of e-government is using information technology to break the boundary of administrative organizations, and build up a virtual electronic government. E-government initiatives are common in most countries as they promise a transparent, citizen-centric government and reduce operational cost. Emerging with E-government, theories and practices of public administration have stepped into a new knowledge era. E-government presents a tremendous impetus to move forward with higher quality, cost-effective, government services and a better relationship between citizens and government. This paper discusses the different issues, challenges, adoption factors for e-government implementation and, presents a conceptual demarcation on these factors.

Keywords

e-government definitions services adoption factors challenges 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  1. 1.College of Computers and Information TechnologyTaif UniversityTaifSaudi Arabia

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