Abstract
Designing business processes in a creative way is an important requirement for implementing process-aware information systems. In this article we investigate how process modeling competence and individual creativity style and capacity influence creativity in a business process redesign task. We explore these relationships with a laboratory experiment with 48 business students. Our preliminary results showed that process modeling competence is positively associated with the creative quality of a business process redesign, while individual creativity style and capacity measured by well-known creativity inventories seem to be less relevant. The findings underline the importance of training in process modeling to enable employees to realize their full creative potential when redesigning process models in process improvement projects.
Keywords
References
Amabile, T.M.: The social psychology of creativity: A componential conceptualization. Journal of Personality and Social Psychology 45(2), 357–376 (1983)
Amabile, T.M.: How to kill creativity. Harvard Business Review 76(5), 76–87 (1998)
Burroughs, J.E., Dahl, D., Moreau, C.P., Chattopadhyay, A., Gorn, G.J.: Facilitating and rewarding creativity during new product development. Journal of Marketing 75(4), 53–67 (2011)
Daniel Couger, J., Higgins, L.F., McIntyre, S.C.: (un)structured creativity in information systems organizations. MIS Quarterly 17, 375–397 (1993)
Davenport, T.H.: Process innovation: reengineering work through information technology. Harvard Business School Press, Boston (1993)
Ford, M.C.: A theory of individual creative action in multiple social domains. The Academy of Management Review 21(4), 1112–1142 (1996)
Foxall, G.R., Hackett, P.M.W.: The factor structure and construct validity of the kirton adaption-innovation inventory. Personality and Individual Differences 13(9), 967–975 (1992)
Goff, K., Paul Torrance, E.: Abbreviated Torrance Test for Adults (ATTA). Manual. Scholastic Testing Service, Bensenville, Illinois (2002)
Gartner Group. Leading in times of transition: The 2010 cio agenda. Technical report, Gartner, Inc. (2010)
Hammer, M., Champy, J.A.: Reengineering the Corporation: A Manifesto for Business Revolution. Harper Business Books (1993)
Kirton, M.J.: Adaptors and innovators: A description and measure. Journal of Applied Psychology 61(5), 622–629 (1976)
Kirton, M.J.: Have adaptors and innovators equal levels of creativity? Psychological Reports 42, 695–698 (1978)
Martinsen, O.: Insight problems revisited: The influence of cognitive styles and experience on creative problem solving. Creativity Research Journal 6(4), 435–447 (1993)
McAdam, R., McClelland, J.: Individual and team-based idea generation within innovation management: organisational and research agendas. European Journal of Innovation Management 5, 86–97 (2002)
Mendling, J., Strembeck, M.: Influence factors of understanding business process models. In: Proc. BIS 2008, pp. 142–153. Springer (2008)
Mudd, S.: Kirton adaption-innovation theory: organizational implications. Technovation 15(3), 165–175 (1995)
Müller-Wienbergen, F., Müller, O., Seidel, S., Becker, J.: Leaving the beaten tracks in creative work - a design theory for systems that support convergent and divergent thinking. Journal of the Association for Information Systems 12(11) (2011)
Mumford, M.D., Simonton, D.K.: Creativity in the workplace: People, problems, and structures. The Journal of Creative Behavior 31(1), 1–6 (1997)
Nijstad, B.A., Stroebe, W., Lodewijkx, H.F.M.: Cognitive stimulation and interference in groups: Exposure effects in an idea generation task. Journal of Experimental Social Psychology 38(6), 535–544 (2002)
O’Hara, L.A., Sternberg, R.J.: It doesn’t hurt to ask: Effects of instructions to be creative, practical, or analytical on essay-writing performance and their interaction with students’ thinking styles. Creativity Research Journal 13(2), 197–210 (2001)
Pinggera, J., Zugal, S., Weber, B.: Investigating the process of process modeling with cheetah experimental platform. In: Proc. ER-POIS 2010, pp. 13–18 (2010)
Reijers, H.A., Liman Mansar, S.: Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics. Omega 33(4), 283–306 (2005)
Seidel, S., Müller-Wienbergen, F., Becker, J.: The concept of creativity in the information systems discipline: Past, present, and prospects. Communications of the Association for Information Systems 27(1), 217–242 (2010)
Seidel, S., Müller-Wienbergen, F., Rosemann, M.: Pockets of creativity in business processes. Communications of the Association for Information Systems 27 (2010)
Seidel, S., Rosemann, M.: Creativity management - the new challenge for bpm. BPTrends (2008)
Shtub, A., Karni, R.: Business process improvement. In: ERP, pp. 217–254. Springer, US (2010)
Web Finance, Inc. Innovative (2012)
Woodman, R.W., Sawyer, J.E., Griffin, R.W.: Toward a theory of organizational creativity. Academy of Management Review 18(2), 293–321 (1993)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Figl, K., Weber, B. (2012). Individual Creativity in Designing Business Processes. In: Bajec, M., Eder, J. (eds) Advanced Information Systems Engineering Workshops. CAiSE 2012. Lecture Notes in Business Information Processing, vol 112. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-31069-0_25
Download citation
DOI: https://doi.org/10.1007/978-3-642-31069-0_25
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-31068-3
Online ISBN: 978-3-642-31069-0
eBook Packages: Computer ScienceComputer Science (R0)