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International Conference on Coordination Languages and Models

COORDINATION 2012: Coordination Models and Languages pp 17–28Cite as

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A Social Software-Based Coordination Platform

A Social Software-Based Coordination Platform

Tool Paper

  • Davide Rossi17 
  • Conference paper
  • 617 Accesses

  • 2 Citations

Part of the Lecture Notes in Computer Science book series (LNPSE,volume 7274)

Abstract

Organizational best practices are unstructured, emergent processes that freely coordinate actors engaged in reaching organizations’ goals. In recent years we are witnessing the wide adoption of social software (blogs, microblogs, wiki, forums, shared calendars, etc.) as primary technological tools to support organizational best practices, fostering their creation, evolution and sharing, allowing their continuous refinement and alignment with the organization’s mission and evolving know-how.

While organizational best practices and social software tools are good candidates to support specific processes within the organization (and among organizations) they also present several issues, when compared to classic BPM tools - those based on structured coordination and well-defined process models: since they have no explicit representation it is hard to analyze them (by analytic techniques or by simulation), to monitor their evolution and to support their execution; moreover it is hard to extract explicit knowledge from them.

In this paper we present a set of tools that complement social software in creating a real coordination platform, mitigating some of the aforementioned issues.

Keywords

  • Coordination Model
  • Social Software
  • Emergent Process
  • Business Process Management System
  • Synchronization Step

These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Author information

Authors and Affiliations

  1. Computer Science Department, University of Bologna, Italy

    Davide Rossi

Authors
  1. Davide Rossi
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Editor information

Editors and Affiliations

  1. School of Computer Science, Reykjavik University, Menntavegur 1, 101, Reykjavik, Iceland

    Marjan Sirjani

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© 2012 IFIP International Federation for Information Processing

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Rossi, D. (2012). A Social Software-Based Coordination Platform. In: Sirjani, M. (eds) Coordination Models and Languages. COORDINATION 2012. Lecture Notes in Computer Science, vol 7274. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-30829-1_2

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  • DOI: https://doi.org/10.1007/978-3-642-30829-1_2

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