Abstract
Customers often ask software vendors for business software customized to their needs and fitting into the existing application landscape. But unlike other areas of research there are just a few isolated results about the factors, which promote success of companies offering customization services for business software and which can serve as a guideline. This paper tries to overcome this weakness by presenting the results of a qualitative exploratory study conducted with German and Swiss software companies in 2011.
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Tauterat, T., Mautsch, L.O., Herzwurm, G. (2012). Strategic Success Factors in Customization of Business Software. In: Cusumano, M.A., Iyer, B., Venkatraman, N. (eds) Software Business. ICSOB 2012. Lecture Notes in Business Information Processing, vol 114. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-30746-1_23
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DOI: https://doi.org/10.1007/978-3-642-30746-1_23
Publisher Name: Springer, Berlin, Heidelberg
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