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Achieving Interoperability through Semantic Technologies in the Public Administration

  • Chiara Di Francescomarino
  • Mauro Dragoni
  • Matteo Gerosa
  • Chiara Ghidini
  • Marco Rospocher
  • Michele Trainotti
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7295)

Abstract

In this paper we report the experience of using semantic based tools and technologies for (collaboratively) modeling administrative procedures and their related documents, organizational roles, and services, in the Italian Public Administration (PA), focusing in particular on the interoperability aspects faced during the modelling process. This experience, the reported lessons learned and next steps identified, highlight the potential and criticality of using web 2.0 semantic technologies and tools to enhance participatory knowledge sharing, interoperability, and collaboration in the modeling of complex domains in the PA.

Keywords

Access Mode Administrative Procedure Central Task Business Process Modeling Notation Semantic Technology 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Chiara Di Francescomarino
    • 1
  • Mauro Dragoni
    • 1
  • Matteo Gerosa
    • 1
  • Chiara Ghidini
    • 1
  • Marco Rospocher
    • 1
  • Michele Trainotti
    • 1
  1. 1.FBK-irstTrentoItaly

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