New Audiences for Ontologies: Dealing with Complexity in Business Processes
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Today, governments and businesses have to deal with high degrees of complexity: The products they offer are highly individualized, there are many regulations they must comply with and all this has to be dealt with under a growing rate of change. Many organizations have tried to meet this challenge by reducing complexity, through the elimination of exceptions etc. Jeroen van Grondelle, principal architect at Be Informed, argues that the only way to deal with complexity is by embracing it.