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International Conference on Research in Networking

NETWORKING 2012: NETWORKING 2012 Workshops pp 89–96Cite as

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From Quality of Experience to Willingness to Pay for Interconnection Service Quality

From Quality of Experience to Willingness to Pay for Interconnection Service Quality

  • Andreas Sackl17,
  • Patrick Zwickl17 &
  • Peter Reichl17 
  • Conference paper
  • 980 Accesses

  • 6 Citations

Part of the Lecture Notes in Computer Science book series (LNCCN,volume 7291)

Abstract

Triggered by the pending success of Quality of Service (QoS) differentiation in practice, recently the research interest has been increasingly focussing on the user-centric marketization of QoS, especially for interdomain scenarios. In this context, the key role of readiness and willingness to pay for enhanced network quality has not sufficiently been covered so far. In this paper, we focus on the users’ willingness to pay for realtime network quality in interactive Video-on-Demand scenarios from an empirical perspective. Our user trial results indicate a broad willingness to pay for enhanced network quality, as well as remarkable influences on the quality perception through purchasing decisions, which is expected to kick off further experiments and the adaption of existing Quality of Experience models.

Keywords

  • Quality of Service
  • Quality of Experience
  • Willingness to Pay
  • Video on Demand

The authors would like to thank Sebastian Egger and Raimund Schatz for their support and fruitful discussions. The research leading to these results has received funding from the European Community’s Seventh Framework Programme (FP7/2007-2013) under grant agreement n \(\mathring{ }\) 248567 for the ETICS project. Further information is available at www.ict-etics.eu. FTW is funded within the COMET Program by the Austrian Government and the City of Vienna.

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Author information

Authors and Affiliations

  1. Tech Gate Vienna, FTW Telecommunications Research Center Vienna, Donau-City-Straße 1/3rd floor, 1220, Vienna, Austria

    Andreas Sackl, Patrick Zwickl & Peter Reichl

Authors
  1. Andreas Sackl
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  2. Patrick Zwickl
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  3. Peter Reichl
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Editor information

Editors and Affiliations

  1. Department of Telecommunications Engineering, Czech Technical University in Prague, Technicka 2, 166 27, Prague 6, Czech Republic

    Zdenek Becvar, Robert Bestak & Lukas Kencl,  & 

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© 2012 IFIP International Federation for Information Processing

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Cite this paper

Sackl, A., Zwickl, P., Reichl, P. (2012). From Quality of Experience to Willingness to Pay for Interconnection Service Quality. In: Becvar, Z., Bestak, R., Kencl, L. (eds) NETWORKING 2012 Workshops. NETWORKING 2012. Lecture Notes in Computer Science, vol 7291. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-30039-4_11

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  • DOI: https://doi.org/10.1007/978-3-642-30039-4_11

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-30038-7

  • Online ISBN: 978-3-642-30039-4

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