Understanding Post-acceptance Usage Behaviors–An Ambidexterity View

  • Yumei Luo
  • Hong Ling
  • Chenghong Zhang
  • Zhengchuan Xu
Part of the Smart Innovation, Systems and Technologies book series (SIST, volume 16)


Recent information systems (IS) publications reveal an emerging interest in studying post-acceptance system usage behaviors. Compared to adoption and initial use, understanding of IS post-acceptance use is still at its early stage. To further develop knowledge about this phenomenon, this study reviews a variety of post-acceptance usage and ambidexterity concepts. An ambidexterity view is then proposed as an alternative perspective to understand these post-acceptance behaviors.


post-acceptance use ambidexterity learning innovation 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Yumei Luo
    • 1
    • 2
  • Hong Ling
    • 1
  • Chenghong Zhang
    • 1
  • Zhengchuan Xu
    • 1
  1. 1.School of ManagementFudan UniversityShanghaiChina
  2. 2.School of Business Management and Tour managementYunnan UniversityKunmingChina

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