Abstract
Knowledge Management technologies have been around for a while, and while their growth has been increasing lately, it still lacks the current traction that other related technologies are experiencing. One of the hardest bottlenecks Knowledge Management systems currently face are the hurdles that users face, reducing their interest and finally discouraging them for being involved. This proposal showcases the benefits that extending the current Enterprise 2.0 approach can provide. The key evolutions proposed for this lightweight Knowledge Management system are adding (1) a semantic back-end, making the system more intelligent both internally with the use of domain ontologies, and externally by leveraging the Linked Data paradigm, and (2) a simple and smooth microblogging front-end, that improves user experience and makes users more comfortable by taking advantage of a familiar environment they can relate to, in this case. A current implementation and evaluation are also discussed, as well as different boosting techniques that are being studied and deployed.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Bellinger, G.: Systems thinking-an operational perspective of the universe. Systems University on the Net 25 (1996)
Surowiecki, J., Silverman, M., et al.: The wisdom of crowds. American Journal of Physics 75, 190 (2007)
Fensel, D., Hendler, J., Lieberman, H., Wahlster, W.: Spinning the semantic Web: Bringing the World Wide Web to its full potential. MIT Press (2003)
Grudin, J.: Computer-supported cooperative work: History and focus. Computer 27, 19–26 (1994)
Patterson, J., Hill, R., Rohall, S., Meeks, S.: Rendezvous: an architecture for synchronous multi-user applications. In: Proceedings of the 1990 ACM Conference on Computer-Supported Cooperative Work, p. 328. ACM (1990)
Greenberg, S., Marwood, D.: Real time groupware as a distributed system: concurrency control and its effect on the interface. In: Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work, pp. 207–217. ACM (1994)
Nardi, B., Whittaker, S., Bradner, E.: Interaction and outeraction: instant messaging in action. In: Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work, pp. 79–88 (2000)
Hughes, J., Randall, D., Shapiro, D.: Faltering from ethnography to design. In: Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work, pp. 115–122 (1992)
Tang, J., Isaacs, E., Rua, M.: Supporting distributed groups with a montage of lightweight interactions. In: Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work, p. 34 (1994)
Neuwirth, C., Kaufer, D., Chandhok, R., Morris, J.: Issues in the design of computer support for co-authoring and commenting. In: Proceedings of the 1990 ACM Conference on Computer-Supported Cooperative Work, p. 195 (1990)
Davenport, T.: Thinking for a Living. Harvard Business School Press, Boston (2005)
McAfee, A.: Enterprise 2.0: The dawn of emergent collaboration. MIT Sloan Management Review 47, 21 (2006)
Chesbrough, H., Vanhaverbeke, W., West, J.: Open innovation: Researching a new paradigm. Oxford University Press, USA (2006)
Graves, M.: The relationship between web 2.0 and the semantic web. In: European Semantic Technology Conference, ESTC 2007 (2007)
Humphreys, L., Gill, P., Krishnamurthy, B.: How much is too much? privacy issues on twitter. In: Conference of International Communication Association (2010)
Bizer, C., Heath, T., Idehen, K., Berners-Lee, T.: Linked data on the web (ldow 2008). In: WWW 2008, pp. 1265–1266 (2008)
Dey, A.K.: Understanding and using context. Personal and Ubiquitous Computing 5, 4–7 (2001)
Warren, P., Kings, N., Thurlow, I., Davies, J., Bürger, T., Simperl, E., Ruiz, C., Gómez-Pérez, J., Ermolayev, V., Ghani, R., Tilly, M., Bösser, T., Imtiaz, A.: Improving knowledge worker productivity – the active approach. BT Technology Journal 26, 165–176 (2009)
Armbrust, M., Fox, A., Griffith, R., Joseph, A., Katz, R., Konwinski, A., Lee, G., Patterson, D., Rabkin, A., Stoica, I., et al.: Above the clouds: A berkeley view of cloud computing. EECS Department, University of California, Berkeley, Tech. Rep. UCB/EECS-2009-28 (2009)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Álvaro, G. et al. (2013). miKrow: Enabling Knowledge Management One Update at a Time. In: Fred, A., Dietz, J.L.G., Liu, K., Filipe, J. (eds) Knowledge Discovery, Knowledge Engineering and Knowledge Management. IC3K 2010. Communications in Computer and Information Science, vol 272. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29764-9_24
Download citation
DOI: https://doi.org/10.1007/978-3-642-29764-9_24
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-29763-2
Online ISBN: 978-3-642-29764-9
eBook Packages: Computer ScienceComputer Science (R0)