Abstract
The recent years saw an evolution of Grid technologies from early ideas to production deployments. At the same time, the expectations for Grids shifted from idealistic hopes — buoyed by the successes of the initial testbeds — to disillusionment with available implementations when applied to large-scale general purpose computing. In this paper, we argue that a mature e-Infrastructure aiming to bridge the gaps between visions and realities cannot be delivered without introducing Service Level Management (SLM). To support this thesis, we present an analysis of the Grid foundations and definitions that shows that SLM-related ideas were incorporated in them from the beginning. Next, we describe how implementing SLM in Grids could improve the usability and user-experience of the infrastructure – both for its customers and service providers. We also present a selection of real-life Grid application scenarios that are important for the research communities supported by the Grid, but cannot be efficiently supported without the SLM process in place. In addition, the paper contains introduction to SLM, a discussion on what introducing SLM to Grids might mean in practice, and what were the current efforts already applied in this field.
Keywords
- SLM
- service delivery
- Grids
- ITIL
Download conference paper PDF
References
Schwiegelshohn, U., et al.: Perspectives on Grid computing. Future Generation Grid Computing 26(8), 1104–1115 (2010)
Taylor, S., Lloyd, V., Rudd, C.: ITIL v3 - Service Design, Crown, UK (2007)
ISO/IEC 20000-1:2011 IT Service Management System Standard
Foster, I.: What is the Grid: A Three Point Checklist, Grid Today, July 20 (2002)
Plaszczak, P., Wellner, R.: Grid computing: the savvy manager’s guide. Elsevier (2006) ISBN: 978-0-12-742503-0
Leff, A., Rayfield, J.T., Dias, D.M.: Service-Level Agreements and Commercial Grids. IEEE Internet Computing 7(4), 44–50 (2003)
Candiello, A., Cresti, D., Ferrari, T., et al.: A Business Model for the Establishment of the European Grid Infrastructure. In: The Proc. of the 17th Int. Conference on Computing in High Energy and Nuclear Physics (CHEP 2009), Prague (March 2009)
Kryza, B., Dutka, L., Slota, R., Kitowski, J.: Dynamic VO Establishment in Distributed Heterogeneous Business Environments. In: Allen, G., Nabrzyski, J., Seidel, E., van Albada, G.D., Dongarra, J., Sloot, P.M.A. (eds.) ICCS 2009, Part II. LNCS, vol. 5545, pp. 709–718. Springer, Heidelberg (2009)
Moscicki, J., Lamanna, M., Bubak, M., Sloot, P.: Processing moldable tasks on the Grid: late job binding with lightweight User-level Overlay. Accepted for pub. in FGCS (2011)
Business Process Framework, Release 8.0, GB921, TMForum (June 2009)
SLA Management Handbook, Release 3.0, GB917. TMForum (May 2010)
WS-Agreement Specification, version 1.0. Approved by OGF, http://forge.gridforum.org/
Szepieniec, T., Tomanek, M., Twarog, T.: Grid Resource Bazaar. In: Cracow Grid Workshop 2009 Proc., Krakow (2010)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Szepieniec, T. et al. (2012). On Importance of Service Level Management in Grids. In: Alexander, M., et al. Euro-Par 2011: Parallel Processing Workshops. Euro-Par 2011. Lecture Notes in Computer Science, vol 7156. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29740-3_9
Download citation
DOI: https://doi.org/10.1007/978-3-642-29740-3_9
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-29739-7
Online ISBN: 978-3-642-29740-3
eBook Packages: Computer ScienceComputer Science (R0)
