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European Conference on Parallel Processing

Euro-Par 2011: Euro-Par 2011: Parallel Processing Workshops pp 64–75Cite as

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On Importance of Service Level Management in Grids

On Importance of Service Level Management in Grids

  • Tomasz Szepieniec30,
  • Joanna Kocot30,
  • Thomas Schaaf31,
  • Owen Appleton32,
  • Matti Heikkurinen32,
  • Adam S. Z. Belloum33,
  • Joan Serrat-Fernández34 &
  • …
  • Martin Metzker31 
  • Conference paper
  • 1109 Accesses

  • 2 Citations

Part of the Lecture Notes in Computer Science book series (LNTCS,volume 7156)

Abstract

The recent years saw an evolution of Grid technologies from early ideas to production deployments. At the same time, the expectations for Grids shifted from idealistic hopes — buoyed by the successes of the initial testbeds — to disillusionment with available implementations when applied to large-scale general purpose computing. In this paper, we argue that a mature e-Infrastructure aiming to bridge the gaps between visions and realities cannot be delivered without introducing Service Level Management (SLM). To support this thesis, we present an analysis of the Grid foundations and definitions that shows that SLM-related ideas were incorporated in them from the beginning. Next, we describe how implementing SLM in Grids could improve the usability and user-experience of the infrastructure – both for its customers and service providers. We also present a selection of real-life Grid application scenarios that are important for the research communities supported by the Grid, but cannot be efficiently supported without the SLM process in place. In addition, the paper contains introduction to SLM, a discussion on what introducing SLM to Grids might mean in practice, and what were the current efforts already applied in this field.

Keywords

  • SLM
  • service delivery
  • Grids
  • ITIL

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References

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Author information

Authors and Affiliations

  1. ACC Cyfronet AGH, Krakow, Poland

    Tomasz Szepieniec & Joanna Kocot

  2. Ludwig-Maximilians-Universitaet, Munich, Germany

    Thomas Schaaf & Martin Metzker

  3. Emergence Tech Limited, London, UK

    Owen Appleton & Matti Heikkurinen

  4. University of Amsterdam, Amsterdam, The Netherlands

    Adam S. Z. Belloum

  5. Universitat Politcnica de Catalunya, Barcelona, Spain

    Joan Serrat-Fernández

Authors
  1. Tomasz Szepieniec
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  2. Joanna Kocot
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  3. Thomas Schaaf
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  4. Owen Appleton
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  5. Matti Heikkurinen
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  6. Adam S. Z. Belloum
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  7. Joan Serrat-Fernández
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  8. Martin Metzker
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Editor information

Editors and Affiliations

  1. Scilytics, Koellnerhofgasse 3/15A, 1010, Vienna, Austria

    Michael Alexander

  2. ICAR-CNR, Via P. Castellino, 111, 80131, Napoli, Italy

    Pasqua D’Ambra

  3. University of Amsterdam, 1090, Amsterdam, Netherlands

    Adam Belloum

  4. Innovative Computing Laboratory, The University of Tennessee, US

    George Bosilca

  5. Department of Experimental Medicine and Clinic, University Magna Græcia, 88100, Catanzaro, Italy

    Mario Cannataro

  6. Computer Science Department, University of Pisa, Italy

    Marco Danelutto

  7. Second University of Naples, Italy

    Beniamino Di Martino

  8. TUMünchen,, Boltzmannstr. 3, ,, 85748, Garching, Germany

    Michael Gerndt

  9. Equipe Runtime, INRIA Bordeaux Sud-Ouest, 33405, Talence Cedex, France

    Emmanuel Jeannot & Raymond Namyst & 

  10. Equipe HIEPACS, INRIA Bordeaux Sud-Ouest, 33405, Talence Cedex, France

    Jean Roman

  11. Computer Science and Mathematics Division, Oak Ridge National Laboratory, 37831-6164, Oak Ridge, TN, USA

    Stephen L. Scott

  12. Department of Scientific Computing, University of Vienna, Nordbergstr. 15/3C, 1090, Vienna, Austria

    Jesper Larsson Traff

  13. Computer Science and Mathematics Division, Oak Ridge National Laboratory, 37831, Oak Ridge, TN, USA

    Geoffroy Vallée

  14. Technische Universität München, Germany

    Josef Weidendorfer

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© 2012 Springer-Verlag Berlin Heidelberg

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Cite this paper

Szepieniec, T. et al. (2012). On Importance of Service Level Management in Grids. In: Alexander, M., et al. Euro-Par 2011: Parallel Processing Workshops. Euro-Par 2011. Lecture Notes in Computer Science, vol 7156. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29740-3_9

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  • DOI: https://doi.org/10.1007/978-3-642-29740-3_9

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-29739-7

  • Online ISBN: 978-3-642-29740-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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