Managing and Delivering Grid Services (MDGS)

  • Thomas Schaaf
  • Adam S. Z. Belloum
  • Owen Appleton
  • Joan Serrat-Fernández
  • Tomasz Szepieniec
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7156)

Abstract

The aim of the MDGS workshop is to bring together Grid experts from the (Grid) infra-structure community with experts in IT service management in order to present and discuss the state-of-the-art in managing the delivery of ICT services and how to apply these concepts and techniques to Grid envi-ronments. Up to now, work in this area has proceeded mostly on a best effort basis. Little effort has been put into the processes and approaches from the professional (often commercial) IT service management (ITSM).

Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Thomas Schaaf
    • 1
  • Adam S. Z. Belloum
    • 2
  • Owen Appleton
    • 3
  • Joan Serrat-Fernández
    • 4
  • Tomasz Szepieniec
    • 5
  1. 1.Ludwig-Maximiians-UniversittMunichGermany
  2. 2.University of AmsterdamAmsterdamThe Netherlands
  3. 3.Emergence Tech LimitedLondonUK
  4. 4.Universitat Politcnica de CatalunyaBarcelonaSpain
  5. 5.AGH University of Science and TechnologyKrakowPoland

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