Advertisement

Selecting KMS for SME - A Need for Value-Orientation

  • Ulrike Borchardt
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 106)

Abstract

Knowledge Management supported by IT solutions has been around for years, yet the question how these are applied in SME and if by which extend still remains. This paper presents 2 surveys conducted on the matter. The first one covers the region of Mecklenburg-Vorpommern, Germany and the second how social software applications, especially wikis are used for KM in SME. By using the result we are able to show, that the principle of KM reached the SME but the understanding of it and the still unstructured support by IT are affected by the fact that the value of individual applications, e.g. wikis, is not clarified. Accordingly, we describe the idea of a framework allowing for these decisions to be made more structured.

Keywords

Knowledge Management Balance Sheet Business Strategy Large Enterprise Medium Enterprise 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Borchardt, U.: Towards A Value-Oriented KMS Recommendation For SME. In: Liu, K., Filipe, J. (eds.) KMIS 2011: Proceedings of the 3rd International Conference on Knowledge Management and Information Sharing, Paris, France, October 26-29. SciTePress (2011)Google Scholar
  2. 2.
    Borchardt, U.: Towards Value-Driven Alignment of KMS for SME. In: Abramowicz, W., Maciaszek, L., Węcel, K. (eds.) BIS Workshops 2011 and BIS 2011. LNBIP, vol. 97, pp. 220–231. Springer, Heidelberg (2011)CrossRefGoogle Scholar
  3. 3.
    CEN/ ISSS Knowledge Management Workshop: European Guide to good Practice in Knowledge Management: CWA 14924 (2004)Google Scholar
  4. 4.
    Delone, W., McLean, E.: The DeLone and McLean Model of Information Systems Success: A Ten-Year Update. J. Manage. Inf. Syst. 19, 9–30 (2003), http://portal.acm.org/citation.cfm?id=1289765.1289767 Google Scholar
  5. 5.
    European Commission “Enterprise, Industry”: The new SME definition: User guide and model declaration (2003), http://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/sme-definition
  6. 6.
    Feggeler, A., Lensing, W., Mühlbradt, T., Schieferdecker, R., Strothotte, M.: Wissensmanagement mit Bordmitteln. Wirtschaftsverlag Bachem, Köln (2007)Google Scholar
  7. 7.
    Statistics agency Germany: Enterpriseregistry (2007), www.regionalstatistik.de
  8. 8.
    Jennex, M.: Assessing knowledge management success/effectiveness models. In: 37th Hawaii International Conference on System Sciences, HICSS35. IEEE Computer Society (2004)Google Scholar
  9. 9.
    Lamieri, L., North, K.: Wissensmanagement in Klein- und Mittelbetrieben. Praxis Wissensmanagement (2001)Google Scholar
  10. 10.
    Legler, H., Frietsch, R.: Neuabgrenzung der Wissenswirtschaft - forschungsintensive Industrien und wissensintensive Dienstleistungen (NIWISI-Listen 2006). Fraunhofer ISI, Karlsruhe (2007)Google Scholar
  11. 11.
    Maier, R.: Knowledge Management Systems: Information and Communication Technologies for Knowledge Management, 3rd edn. Springer, Heidelberg (2007)Google Scholar
  12. 12.
    Institut für Mittelstandsforschung: The new SME definition: User guide and model declaration (2002), http://www.ifm-bonn.org/index.php?id=90
  13. 13.
    Nonaka, I., Takeuchi, H., Mader, F.: The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press, Oxford (1995)Google Scholar
  14. 14.
    Probst, G., Raub, S., Romhardt, K.: Wissen managen: Wie Unternehmen ihre wertvollste Ressource optimal nutzen, 6th edn. Gabler Verlag, Wiesbaden (2010)Google Scholar
  15. 15.
    Salojärvi, S., Furu, P., Sveiby, K.: Knowledge management and growth in Finnish SMEs. Journal of Knowledge Management 9(2), 103–122 (2005)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Ulrike Borchardt
    • 1
  1. 1.University of RostockRostockGermany

Personalised recommendations