Selecting KMS for SME - A Need for Value-Orientation

  • Ulrike Borchardt
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 106)


Knowledge Management supported by IT solutions has been around for years, yet the question how these are applied in SME and if by which extend still remains. This paper presents 2 surveys conducted on the matter. The first one covers the region of Mecklenburg-Vorpommern, Germany and the second how social software applications, especially wikis are used for KM in SME. By using the result we are able to show, that the principle of KM reached the SME but the understanding of it and the still unstructured support by IT are affected by the fact that the value of individual applications, e.g. wikis, is not clarified. Accordingly, we describe the idea of a framework allowing for these decisions to be made more structured.


Knowledge Management Balance Sheet Business Strategy Large Enterprise Medium Enterprise 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Ulrike Borchardt
    • 1
  1. 1.University of RostockRostockGermany

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