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Interactive Search Support for Difficult Web Queries

  • Abdigani Diriye
  • Giridhar Kumaran
  • Jeff Huang
Part of the Lecture Notes in Computer Science book series (LNCS, volume 7224)

Abstract

Short and common web queries are aptly supported by state-of-the-art search engines but performance and user experience are degraded when web queries are longer and less common. Extending previous solutions that automatically shorten queries, we introduce searchAssist: a novel search interface that provides interactive support for difficult web queries. The query logs and questionnaires from a naturalistic study of 90 web users’ search behaviors show that the usage rate of searchAssist for difficult queries was almost 40%. The results also highlight the importance of term dropping for long queries, and the improvements obtained in topical relevance when our searchers used searchAssist.

Keywords

Search Feature Search Behavior Query Term Query Expansion Information Retrieval System 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Abdigani Diriye
    • 1
  • Giridhar Kumaran
    • 2
  • Jeff Huang
    • 3
  1. 1.University College London Interaction CentreUniversity College LondonUK
  2. 2.Microsoft CorporationRedmondUSA
  3. 3.Information SchoolUniversity of WashingtonUSA

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