Performance Measurement in Business Process, Workflow and Human Resource Management

  • Apostolia Plakoutsi
  • Georgia Papadogianni
  • Michael Glykas
Part of the Studies in Computational Intelligence book series (SCI, volume 444)


In today’s turbulent business environment companies aim to become more and more competitive in their effort to increase their profits. They concentrate on business processes efficiency and effectiveness.


Business Process Human Resource Management Business Process Management Process Definition Business Process Modelling Notation 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Apostolia Plakoutsi
    • 1
  • Georgia Papadogianni
    • 1
  • Michael Glykas
    • 1
    • 2
    • 3
  1. 1.Department of Financial and Management EngineeringUniversity of the AegeanChiosGreece
  2. 2.Aegean TechnopolisThe Technology Park of the Aegean AreaChiosGreece
  3. 3.Faculty of Business and ManagementUniversity of WallangongDubaiUnited Arab Emirates

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