Conclusion: Your Successful Intercultural Business Interaction

Abstract

In conclusion, the flavor of cultural diversity is evident even within our most factual business interactions. What people feel is important is communicated not only through their business talk, but also through their styles, decisions, choices, and body language. Obviously a few pages cannot do justice to the complexity of the human spirit. Instead we have described basic principles of communication, supported by examples of business interaction, that focus on the tremendous impact our cultural norms and expectations have on the very structure of our interactions with one another.